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Last updated on: April 11, 2025
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205Rental Locations
63Airport Locations
Map View of Car Rental Locations in Melbourne
Apex
8.7/10
Shouqizuche
8.3/10
East Coast Car Rentals
8.3/10
BARGAIN
8.3/10
ACE Rental Cars
8.5/10
Dollar
8.9/10
Everything Fleet
9.0/10
Alamo
7.7/10
Enterprise
8.5/10
Budget
8.8/10
AVIS
8.7/10
Thrifty
8.6/10
National
9.1/10
Europcar
8.3/10
Jucy
7.4/10
DRIVELINE RENTAL
8.4/10
Hertz
8.8/10
GOLDCAR
10.0/10
Simba Car Hire
10.0/10
Advance
9.1/10
86 car rental
9.0/10
Aucar
8.0/10
GREEN MOTION
9.7/10
Alpha Car Hire
8.4/10
Lease X
8.7/10
Rush Car Rental
8.4/10
Mint Rides
10.0/10
Keddy by Europcar
10.0/10
CHEAPER CAR RENTALS
6.0/10
YESAWAY
10.0/10
Auz Rental Cars
9.0/10
Cheapa Campa
10.0/10
Cheapa
7.5/10
EZU
8.6/10
britz_motorhome
8.5/10
Gipin Car
8.7/10
apollo_motorhome
7.5/10
Firefly
8.6/10
Great Rentals
8.4/10
Tripz
9.0/10
CARHOOD
7.9/10
Atlas
6.9/10
AERODRIVE
9.5/10
KOOCAR
7.1/10
WGD Cheapa
4.5/10
Dr.Trip
4.8/10
APOLLO
8.1/10
Melcar
9.6/10
Jace Car Rental
7.3/10
Red Spot
7.8/10
ATLAS CAR RENTAL
10.0/10
Reviewed: April 8, 2025
Overall, we are quite satisfied. The car was in great condition, and returning it was very convenient.
Reviewed: March 15, 2025
Airport pick-up and drop-off were very convenient. They proactively upgraded our vehicle to a Renault SUV with only 40,000 kilometers, making our self-drive trip along the Great Ocean Road much more enjoyable.
Reviewed: February 18, 2025
The process was very fast, the staff were friendly, and there was no pressure to purchase insurance!
Reviewed: February 11, 2025
Pickup and drop-off were very fast, and the service was excellent.
Reviewed: February 11, 2025
The charges were very transparent. I voluntarily purchased the car rental company's insurance, along with tire and glass coverage. The staff were very polite and explained all the fees clearly. I had booked the 2021 Kia Carnival, but they gave me a 2024 new model Kia Carnival instead. The car was very new, though the right rear door panel made a bit of a creaking noise when driving. It wasn't a big deal since you can't hear it when playing music. I only paid a little over $100 as a deposit via pre-authorization, which was refunded on the third day after returning the car. During my time in Melbourne, I accidentally drove a short stretch on a toll road. The rental contract mentioned that toll charges would be deducted from the deposit along with a small handling fee, but when I received the final bill, no charges had been deducted. I’m not sure how that was processed in the end.
Reviewed: February 10, 2025
Overall it's pretty good, just the process is a bit slow.
Reviewed: April 7, 2025
Convenient pick-up and drop-off process, and the car was in good condition. Since there was no Yaris Cross available at pick-up, they replaced it with a Haval Chulian.
Reviewed: March 23, 2025
Very satisfied, both pickup and return were very convenient, and the car was very clean.
Reviewed: February 18, 2025
debit de sommes sur ma carte bleue plus de 50 jours apres avoir rendu la voiture
Reviewed: February 15, 2025
Very efficient and convenient, with clear instructions. Having rented cars abroad through QEEQ multiple times, this experience was just as smooth as always.
Reviewed: January 31, 2025
The shuttle bus from the store to the airport was extremely hard to wait for, very slow, and the driver lied!
Reviewed: February 25, 2025
Extremely satisfied with this car rental experience! Especially thanks to Ms. Anna, whose service was very friendly and meticulous. Coincidentally, she also handled the return inspection.
Reviewed: April 5, 2025
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
Reviewed: April 4, 2025
The service was good, no upselling, and the explanations were very detailed.
Reviewed: March 7, 2025
The car rental staff were enthusiastic and patient.
Reviewed: December 28, 2024
Very surprise that staff at Dollar are very friendly & helpful, unlike many rude servicing staff in Australia. Keep it up.
Reviewed: April 3, 2025
The staff were very friendly and provided excellent service.
Reviewed: March 20, 2025
Had to wait over an hour at Melbourne Airport for the rental car shuttle, made several calls during the wait.
Reviewed: July 11, 2024
The staff were arrogant when I picked up the car. Despite having no customers, three employees made me wait a long time, saying they needed to finish previous orders first. I rented a seven-seater MPV, but they initially tried to give me a five-seater MG at half the rental cost, falsely claiming there were no seven-seaters available. Only after I argued did they reluctantly give me another customer's seven-seater. Their behavior was disgraceful. They were extremely polite to European customers. It took me an hour to get the car, while a European customer who arrived later got his car in 10 minutes. The drop-off process was convenient.
Reviewed: March 13, 2024
the car struggled on inclines as MG not a strong car! But did the job, so all good.
Reviewed: March 25, 2025
The overall service was excellent and very convenient.
Reviewed: February 12, 2025
Overall satisfied, but the trunk has some issues and won't close properly. You have to push hard to get it shut.
Reviewed: March 26, 2025
The service was excellent, and the car pickup and return processes were quick and convenient.
Reviewed: February 20, 2025
Both pick-up and drop-off processes were very quick.
Reviewed: March 3, 2025
The service was professional, the vehicle was very clean, and its condition was excellent.
Reviewed: February 26, 2025
Overall, it's good. Staff are mostly friendly, and the pickup and drop-off process is convenient.
Reviewed: February 17, 2025
It's quite convenient, and I was surprised to get a new car.
Reviewed: March 25, 2025
Overall very satisfied, the car is quite new with 25,000 kilometers.
Reviewed: February 27, 2025
The waiting time was extremely long, the service attitude was terrible, and there were unjustified charges.
Reviewed: February 19, 2025
They promote toll services. Since it's my second time in Melbourne, I was able to plan my route to avoid toll roads, saving some money.
Reviewed: January 3, 2019
The car rental fee is not cheap, there is surcharge charged by National when u picked up the car. the overall with full insurance is nearly the same as big brands like Hertz. but Hertz have clean and new car, but National provide a dirty old car. The car provided not really match my need. I rent a car from hertz before National and I can put all my luggage inside the car, But National Large SUV cannot as they provide a smaller car than what I rent. I asked for help and they just said they have no other car can be provided. Very poor services and I will never rent a car from National.
Reviewed: March 13, 2025
Pickup was very convenient and communication was smooth. The store is right across from the terminal after exiting the airport, and the car was parked next to the storefront.
Reviewed: March 1, 2025
The experience was okay. The speed limit was 60 km/h, but I drove at 63 km/h and was fined over 1000 yuan for speeding.
Reviewed: January 1, 2025
As mentioned before George from the U.K. was very helpful at the rental office. He allowed me to choose my own car from the fleet.
Reviewed: September 25, 2024
Did not have a shuttle from airport, after being ripped off by taxi overcharging (out of state country traveler) company refused to pay taxi fare.
Reviewed: December 28, 2023
When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.
Reviewed: February 17, 2025
The service attitude was great, and they were helpful in explaining some driving tips!
Reviewed: December 12, 2024
The service was excellent, attentive, and detailed.
Reviewed: October 6, 2024
Very satisfied. When returning the car, I told the staff that I had refueled fully, but the dashboard still showed one bar missing. The guy said, 'May be it is injured.' This gave me a really strong sense of trust.
Reviewed: February 5, 2025
Very satisfied, and the car I got was larger than the original one. The rental company even extended the return time by an hour, very nice. Personally, I think it's one of the better local rental companies with high cost-effectiveness.
Reviewed: January 30, 2025
Very satisfied, the service was thoughtful and friendly.
Reviewed: January 1, 2025
Be cautious of hidden charges. When signing the contract during pickup, double-check that there are no extra fees listed by default. I trusted them too much, and five hours after leaving with the car, I got a text message from my credit card company and discovered I was overcharged $200.
Reviewed: August 24, 2024
I am very satisfied with the entire car rental process. The vehicle was in excellent condition with no issues, and both pickup and drop-off were convenient!
Reviewed: December 24, 2024
Very satisfied. We drove along the Great Ocean Road for two days. Initially, we planned to pick up the car at the airport from the city center, but the staff suggested we pick up the car near the CBD. There were three seniors over 70 years old traveling with us, and our pace was relatively slow. The staff patiently waited for us for over an hour. When picking up the car, he patiently explained the precautions and informed us of the location of gas stations for refueling before returning the car. He even drove us to the airport free of charge. The entire process of picking up and returning the car went smoothly. The service was excellent, thank you!
Reviewed: October 6, 2024
Very satisfied, the rental staff explained local road conditions and precautions in detail.
Reviewed: January 4, 2025
Very satisfied, upgraded the car model for an additional fee, smooth communication.
Reviewed: December 30, 2024
Excellent service, much better than Rush Car Rental. No additional upselling, and they upgraded my car. The fuel consumption of the vehicle was not too high.
Reviewed: December 17, 2024
Very satisfied, timely responses and a simple process.
Reviewed: August 10, 2023
Efficient and easy pick up and drop off, helpful staff
Reviewed: November 30, 2022
Car was very good with cruise control and car play - it helped alot during our trip to Great Ocean Road.
Reviewed: April 11, 2021
I booked a Toyota, but got a very underpowered Hyundai instead. Also I thought I had booked Melbourne Airport drop off, but they don’t have a drop off point there.
Reviewed: June 19, 2024
After arriving at the shuttle pick-up point, I tried contacting the store with my domestic phone, but for some reason the IVR system didn't work, making it impossible to reach the store. However, the store staff provided good service; both picking up and returning the car were smooth. I even took the company shuttle to the airport, which was heartwarming. Overall, I am quite satisfied with my first QEEQ overseas car rental experience.
Reviewed: March 28, 2024
Car was good, small air leak in the rear left but wasn’t an issue and I let the hirer know about it.
Reviewed: September 1, 2024
The car was very new, the explanation was thorough, and the service attitude was excellent!
Reviewed: October 4, 2024
Very satisfied, also helped with airport pick-up and drop-off.
Reviewed: June 19, 2024
Highly recommend Wilson! Great attitude, clear explanations before rental, and very efficient when returning the car!
Reviewed: June 17, 2024
The staff is very nice and easy to communicate with. They actively help resolve any issues.
Reviewed: May 26, 2018
Like: Overall good
Dislike: I like the car. Good for drive
Reviewed: February 22, 2024
The store staff were very friendly and communication was smooth when any problems arose.
Reviewed: December 21, 2022
The steering wheels was shaking when drive 80km or above. More important is safety concern when drive 90km on highway, the vehicle sway left and right which constantly require very focus attention to correct back to lane and holding steering wheel firm. At first, I thought it could be strong wind but when met up my brother in law on the 3rd day, who is car mechanic in Melbourne, told us the tire is worn out and cannot drive fast, as it is dangerous. Thus, throughout the trip was negative experience driving at slow speed which wasted alot of time at long distant travel. Suggest your mechanic check the wheel condition and shakyness of the steering wheel as poise safety concern.
Reviewed: August 18, 2022
At first, I thought Apollo and Cheapa Campa were different companies based on the listings, but I realized they are the same company when I arrived. We were served by an employee named Carmel. There was no aggressive upselling like some friends experienced in Europe: the staff explained their services, and it was up to us to decide. Carmel was friendly and patient, answering all my questions with a smile. As it was my first time renting a campervan overseas, I had listed questions about basic operations, gas, water, electricity, and fuel on my phone the day before picking up the vehicle. Carmel answered all my questions thoroughly. According to Carmel, the Toyota we rented was 4 years old. Over four days and three nights, we drove nearly 800 kilometers: from the pickup point along the Great Ocean Road to Tower Hill Wildlife Reserve west of Warrnambool, bringing the total mileage of the vehicle to 200,000 kilometers. For a road as wide as the Great Ocean Road, the vehicle's condition was satisfactory.
Reviewed: January 22, 2020
The company upgraded us to a Mercedes Sprinter. The vehicle was very large, and having never driven such a big car before, I was quite nervous.
Reviewed: August 25, 2019
It was almost 4 PM when we returned the car. Luckily, Raymond, a Chinese staff member, was still on duty.
Reviewed: August 17, 2022
Inner condition of the car was quite dirty and not in a washed condition. It was an easy pick up however it would be best if Cheapa provides free pick up shuttle.
Reviewed: January 25, 2022
The overall service was almost non-existent. The app mentioned an airport shuttle service since the store is a bit far from the airport, but there wasn't any. The store always seemed to be unstaffed. There were two main issues I was unhappy about. First, the baby seat. I called ahead to confirm it would be installed, but on the day, it was just placed on the car seat and not installed. The elderly gentleman handling the car handover had no idea how to install it. I had to look up instructions online to install it myself. Second, the car was swapped last minute and had issues. The battery was dead, and I couldn't start the car the next day, almost missing the wedding I was going to attend. In summary, the service was basically non-existent.
Reviewed: August 1, 2021
A small scratch could cost thousands or even tens of thousands in RMB for repairs.
Reviewed: March 18, 2020
Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.
Reviewed: March 13, 2020
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
Reviewed: May 25, 2020
Relatively easy to deal with, lengthy contract and not user friendly and expensive if any problems with contract.
Reviewed: April 8, 2020
Good value for the cars on offer, good luck with everything guys!
Reviewed: April 2, 2020
Very bad service. This owner should not work in services field as he does not provide any. No one showed up at the drop off warehouse therefore I informed them 4 days before, by phone and confirmed time and day for returning the car As no one was on site "the drop off day" I phoned them 5 times +one text and no courtesy to at least acknowledge. I will never book again with them for sure.
Reviewed: March 31, 2020
The head quarters really gave me pause - it didn't look like a real company. I was concerned to give them my credit card details. In the end it was fine and nothing bad happened.
Reviewed: November 26, 2019
Convenient pick-up and drop-off, and friendly staff.
Reviewed: May 28, 2020
The car was very fast, the rental company had excellent service, and the car interior was very clean.
Reviewed: November 22, 2019
car was of a lower category than what was listed on firefly
Reviewed: October 26, 2019
The service was provided by Hertz. Service from big companies is always top-notch.
Reviewed: September 23, 2019
Airport pickup is busy - about as long as a shuttle to a remote location and a pickup would take. Car itself was good - but they didn't clean it between rentals. They left the paperwork for the old renter and there was about 3 hours between them dropping off and me picking up, which is why I suspect this happened. Other than that it was a great little Hyundai i30. Staff was very friendly for pickup. Overall, very smooth and will rent again.
Reviewed: February 23, 2020
The team at great rentals where great. Smooth pickup, easy rental process, and smooth handover processing. Definitely going to book with these guys again.
Reviewed: January 30, 2020
Terrible, I got a $550 charge for damage under the car, it could have already been there before i picked it up. I did not do the damage. Charge is excessive.
Reviewed: January 2, 2020
Car was very nice and clean. Was warned it is a new car so any scratches or scuffs or marks of wear and tear on the wheel would be removed from my bond, which was a bit serious. Otherwise was an overall nice experience and the car was very nice for a road trip.
Reviewed: February 5, 2020
The attendants who received us in Melbourne were not very friendly and did not insist on helping us with the difficulty of understanding English. The car was ready, but not very clean. When we had the car incident they were even more snobbish, wanting to transfer the blame for the accident to us, but we believe it was a fatalista. The two Sydney attendants were very friendly and welcoming.
Reviewed: January 5, 2020
2nd time using tripz car service via a third party and have always been great! Will definitely use their service again. Counter staff is very friendly and helpful.
Reviewed: December 8, 2019
Excellent. Would have expected GPS as standard for type of car we hired.
Reviewed: November 30, 2019
Overall, no major issues, but smaller companies tend to be strict, such as a A$25 fine for sand in the car. However, we did go to the beach and were not fined, so they probably only fine for serious cases.
Reviewed: December 15, 2019
Car was quite old, not in great condition. battery failed on last day. Great service from the team, they came and jumpstarted the car.
Reviewed: November 27, 2019
Great services & friendly staff. Helped me much on the booking trouble. will be back
Reviewed: October 21, 2019
Excellent service , average vehicle.. Though it was OK for the price.
Reviewed: December 3, 2019
Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door
Reviewed: November 30, 2019
I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!
Reviewed: November 25, 2019
Took a deposit of $1000 and the vehicle is dirty when I took it. Both interior and exterior
Reviewed: November 25, 2019
the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean
Reviewed: November 26, 2019
We have used a lot of rental agencies at Melbourne Airport (and I mean a LOT) and this was by far the best we have used
Reviewed: October 16, 2019
Very easy process. Guys were very acommodating and helpful
Reviewed: October 12, 2019
I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick. Thank u John and Adam.
Reviewed: October 10, 2019
The people working there are really helpful . Excellent work there
Reviewed: October 4, 2019
The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!
Reviewed: August 21, 2019
Extremely dissatisfied! Due to a small scratch that required a claim, the rental company charged the deductible, which is normal. However, the deductible was much higher than the actual repair cost. In this case, the third-party repair shop should have provided the invoice to Koocar, and then Koocar should have refunded me the difference. But Koocar took a whole year to refund because the third-party repair shop did not provide the invoice. During this year, I contacted Koocar multiple times, but they did not respond to my WeChat messages (I have screenshots to prove it) or answer my calls. I had to ask Zuzuche customer service to contact the rental company. It was a total waste of time and effort. This is a Chinese-owned company, and I personally feel it is very unprofessional.
Reviewed: January 31, 2019
Initially, I was told that the credit card would only be pre-authorized for the deposit and no actual charge would be made. However, they ended up charging me AUD 700. At first, customer service from Zuzuche denied the charge and even claimed they had explained everything to me via WeChat without actually contacting me. After multiple communications with customer service, they finally admitted to charging AUD 700. Although Koocar eventually refunded me, I lost over HKD 100 due to bank fees.
Reviewed: November 8, 2018
The service was excellent, very warm, patient, and thoughtful.
Reviewed: February 16, 2019
Never choose this company. When you arrive at the airport and call them, no one answers. When you call the shuttle, they say they haven't been informed of any customers from this rental company. I couldn't even get the car I reserved, which caused a delay in picking up the car and they refused to refund me. It’s disgusting, a dishonest company. No wonder their rating is so low.
Reviewed: December 26, 2018
I deposited 1000 AUD, but it's been a month and a half since I returned home and I still haven't received it back. I don't understand why.
Reviewed: November 20, 2018
The pickup location was not the one specified at the time of booking. We had to wait for an hour before the staff arrived.
Reviewed: October 24, 2018
When I rented a car on August 29th, the rental company stated that the deposit would be refunded within a month. By the end of September, they claimed they couldn't refund the deposit due to the company's holiday (this is an Australian rental company, yet they observe China's National Day). Afterwards, they came up with various excuses not to refund the deposit, and sometimes the company's customer service did not respond. At the beginning, the rental company's staff said that there would be a processing fee if I used a POS machine, but if I used a QR code to scan with Australia's Royal Pay, there would be no fee. I paid a deposit of 5064 RMB, but finally, the company refunded only 5000 RMB citing the processing fee (while asking for the deposit, they also mentioned they could refund the full amount).
Reviewed: March 14, 2018
Scheduled to pick up the car at 2:45, arrived on time but had to wait for nearly an hour to get the car because it was being washed. Washing a car for an hour? The person who handed me the keys was a Chinese woman with short hair, speaking broken English, asking me to wait because there were foreigners ahead of me who arrived earlier. We weren't even renting the same car, so what's it got to do with me if someone else is waiting? If my car is ready, just give me the keys. I couldn't understand her logic at all. When I asked her to check how much longer it would take, she just told me to wait, saying couldn't I see there were others waiting? A Chinese employee being overly polite to foreigners but arguing with a fellow Chinese customer is off-putting. Definitely not renting from them again.
Reviewed: November 17, 2017
The service was thoughtful, and both picking up and dropping off the car were very convenient.
Reviewed: August 23, 2017
The car was not arranged in advance. Upon arrival, we were informed that the originally booked model was unavailable. We waited a long time for another model to be arranged.
Reviewed: January 2, 2018
Like: Reliable car with excellent fuel economy
Dislike: Nothing
Reviewed: January 31, 2017
Not at the airport, but the shuttle service was very convenient
Reviewed: September 14, 2016
This is a fantastic rental company located not far from the airport, with a 7-Eleven gas station nearby where you can fill up the tank before returning the car. It's very convenient. I was helped by a very friendly guy from the northeast. He picked us up from a McDonald's near the airport in the morning and dropped us off at the airport after we returned the car. They offer pick-up and drop-off services around Melbourne Airport, which is very convenient. The car was a 5-year-old Crown in great condition. The rental price was less than 400 per day, and it was very fuel-efficient. We drove nearly 600 kilometers on the Great Ocean Road with a third of the tank left. It cost around 0.5 per kilometer. I was very satisfied with this rental experience and highly recommend this company.
Reviewed: September 6, 2013
Additional insurance charges were applied when picking up the car.
Reviewed: August 25, 2013
Picking up the car was very convenient, everything was prepared in advance. I got the car within 5 minutes.
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