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Live chat Email us Service Code: 1374608351
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Thrifty, Melbourne City Car Rental

Thrifty 3000+ ratings, 23 reviews

Melbourne, Victoria, Australia

8.3 / 10 Very good

Thrifty - Melbourne City Information, Car Rental Instructions & Policies

Address

Melbourne City 99 Spencer Street Docklands

Telephone

+61386616000

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -15:15
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -17:15
08:00 -17:15

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 41.78196 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 5.5/day
capped at AUD 27.5
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
AUD 24.2/day
capped at AUD 96.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 24.2/day
capped at AUD 96.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 24.2/day
capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island
Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Suzuki Baleno,Toyota Auris Hybrid,Volkswagen T Cross,Toyota Cross Hybrid,Mg Zs,Toyota C Hr,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo 3mâ³,Renault Master 10m3,Toyota-wi̇sh-automatic-petrol,Special,Ds Ds3,Audi Rs3 Sportback,Geely Gx3 Pro,Nissan March Sense,Vauxhall Corsa,Mystery Vehicle,Toyota Camry Hybrid,Toyota Corolla,Toyota Corolla Cross Hybrid,Volvo Xc60,Toyota Fortuner-4wd,Kia Sportage,Ldv Delivery 9,Van W Lift,Fiat Ducato,Toyota Lc70,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Renault Espace,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes Benz Vito,Carnival 6 Seater,

AUD 5500 for D Toyota Corolla Quest,

AUD 5500 for Suzuki Baleno,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Mg Zs,

AUD 6001 for Toyota C Hr,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Renault Master 10m3,

AUD 0 for Toyota-wi̇sh-automatic-petrol,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Geely Gx3 Pro,

AUD 0 for Nissan March Sense,

AUD 5500 for Vauxhall Corsa,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Kia Sportage,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota C-hr,

AUD 5500 for Fiat Pulse 13 Renault Kardian 10 Turbo,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for Ford Transit Van 10 Pax,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Man Tgl 12250,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Byd Seal U,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Tesla Model 3,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Passat,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz V-class Long,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Suzuki Baleno,Toyota Auris Hybrid,Volkswagen T Cross,Toyota Cross Hybrid,Mg Zs,Toyota C Hr,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo 3mâ³,Renault Master 10m3,Toyota-wi̇sh-automatic-petrol,Special,Ds Ds3,Audi Rs3 Sportback,Geely Gx3 Pro,Nissan March Sense,Vauxhall Corsa,Mystery Vehicle,Toyota Camry Hybrid,Toyota Corolla,Toyota Corolla Cross Hybrid,Volvo Xc60,Toyota Fortuner-4wd,Kia Sportage,Ldv Delivery 9,Van W Lift,Fiat Ducato,Toyota Lc70,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Renault Espace,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes Benz Vito,Carnival 6 Seater,

AUD 0 for D Toyota Corolla Quest,

AUD 5500 for Suzuki Baleno,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Mg Zs,

AUD 6001 for Toyota C Hr,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Renault Master 10m3,

AUD 0 for Toyota-wi̇sh-automatic-petrol,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Geely Gx3 Pro,

AUD 0 for Nissan March Sense,

AUD 5500 for Vauxhall Corsa,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Kia Sportage,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota C-hr,

AUD 5500 for Fiat Pulse 13 Renault Kardian 10 Turbo,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for Ford Transit Van 10 Pax,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Man Tgl 12250,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Byd Seal U,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Tesla Model 3,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Passat,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz V-class Long,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Suzuki Baleno,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Mg Zs,

AUD 6001 for Toyota C Hr,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Renault Master 10m3,

AUD 0 for Toyota-wi̇sh-automatic-petrol,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Geely Gx3 Pro,

AUD 0 for Nissan March Sense,

AUD 5500 for Vauxhall Corsa,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Corolla Cross Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Kia Sportage,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota C-hr,

AUD 5500 for Fiat Pulse 13 Renault Kardian 10 Turbo,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for O6 Toyota Tacoma,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for Ford Transit Van 10 Pax,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Man Tgl 12250,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Byd Seal U,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Tesla Model 3,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Passat,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz V-class Long,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Melbourne City Heliport

6.9 mi from Essendon Airport

11.8 mi from Melbourne Airport

Railway Stations

Nearby Southern Cross Station

0.4 mi from Flagstaff Train Station

0.8 mi from Flinders Street Station

Hotels

Nearby Rose Lane Serviced Apartment

Nearby Readyset Upper West Side

Nearby Anchor On Upper West

Other Landmarks

0.9 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: -37.8158617 144.9523875

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.3 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.6
  • Counter staff: 1.5
  • Pick-up location: 1.7
  • Drop-off location: 1.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • D.Dong

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, December 18, 2025

    Condition of the car was good. The car was very new. Interior cleanliness was lacking as the seats and carpets were sandy. Exterior cleanliness ok. Engine is in good shape.
    Read More >

  • Anonymous

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Great value, great car. Staff inflexible with office hours. Would have been nice to know closing times a little earlier.
    Read More >

  • Duncan Kong

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Great car, updated car with 20,000 on the clock, cruise control with radar, fast pick up, deposit refunded in 3 days, very happy.
    Read More >

  • Marty

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Brand new car and very easy pick up and drop off process.
    Read More >

  • B.Carpenter

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.
    Read More >

  • Elsie Agnes

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Warm reception, and the vehicle provided was very new.
    Read More >

  • Tess Obadiah

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    The car rental company's service is quite good. When I arrived at the store, the reserved car was unavailable and I had to wait for the platform's customer service to handle the situation.
    Read More >

  • Rose IV.

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Quick and convenient
    Read More >

  • Bing Smith

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, December 18, 2025

    The store location is easy to find and the staff are enthusiastic.
    Read More >

  • Kama Boswell

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Quite good. Close to Southern Cross Station, right next to the SkyBus stop.
    Read More >

  • Delia Jonathan

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, December 18, 2025

    The procedures were smooth with no unnecessary chatter
    Read More >

  • Michaelia Betsy

    Melbourne

    4 /10 Average

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Donahue Rudolph

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    We rented a car from Thrifty at Southern Cross Station in Melbourne. They open at 8 AM, and we waited in line for 15 minutes. The staff was very friendly and provided a route map for picking up the car, which was very convenient.
    Read More >

  • Isaac Leigh

    Melbourne

    2 /10 Poor

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Cora Caroline

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, December 18, 2025

    The car pickup and return process was quick and efficient, which was great. However, the staff left promptly at closing time, so some minor issues were unresolved. Later, coordination was handled through QEEQ.
    Read More >

  • Frances Browning

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    No need to queue, staff were friendly, and the parking lot was clearly marked.
    Read More >

  • Yvonne Carllyle

    Melbourne

    2 /10 Poor

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Sara Bartholomew

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    The pickup location I chose was 200 meters from the hotel. The staff was very friendly, and they had pre-copied the route map for picking up the car, so it was easy to find the vehicle.
    Read More >

  • Cynthia Camp

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Very good
    Read More >

  • Guy Haywood

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    The staff at the Melbourne branch had a great service attitude. Knowing we were heading to the city center, they drew us a route and recommended parking spots, and also provided a map for pickup and drop-off routes. However, when we went to the branch near Hyde Park in Sydney to file an accident report, the staff there were not very friendly and kept insisting that if we had bought their insurance, we wouldn't have had so many issues.
    Read More >

  • Greg Gunter

    Melbourne

    6 /10 Average

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Lance Eipstein

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    There weren't many people in the morning, but each transaction takes some time. It's recommended to arrive half an hour early. The process is simple and efficient.
    Read More >

  • Vivien Pritt

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, December 18, 2025

    Polite
    Read More >

  • Vivian Ezekiel

    Melbourne

    6 /10 Average

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Doris Ingersoll

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Great service, very good attitude and not a long waiting time.
    Read More >

  • Chapman May

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Satisfied
    Read More >

  • Glenn Morse

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    The staff were very helpful in explaining everything, and the process was fast too.
    Read More >

  • Lance Eipstein

    Melbourne

    2 /10 Poor

    Reviewed: Thursday, December 18, 2025

    Read More >

  • Lucien Belle

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 18, 2025

    Excellent! Very satisfied! The price is great!
    Read More >

More Thrifty Car Rental Locations in Melbourne

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What's the address of the rental location?

Melbourne City 99 Spencer Street Docklands

What is the Telephone Number?

+61386616000

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 41.78196 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

  • Additional driver AUD 5.5/day

    capped at AUD 27.5

    Note that all drivers must provide their valid documentation.

  • GPS rental AUD 19/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental AUD 24.2/day

    capped at AUD 96.8

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.8 mi from Melbourne City Heliport

    6.9 mi from Essendon Airport

    11.8 mi from Melbourne Airport

  • Railway Stations

    Nearby Southern Cross Station

    0.4 mi from Flagstaff Train Station

    0.8 mi from Flinders Street Station

  • Hotels

    Nearby Rose Lane Serviced Apartment

    Nearby Readyset Upper West Side

    Nearby Anchor On Upper West

  • Other Landmarks

    0.9 mi from Federation Square

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