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Last updated on: April 11, 2025
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23Rental Locations
13Airport Locations
Map View of Car Rental Locations in Launceston
East Coast Car Rentals
8.3/10
Apex
9.1/10
Shouqizuche
8.9/10
Budget
9.2/10
Dollar
7.0/10
BARGAIN
8.7/10
AVIS
8.8/10
Europcar
9.0/10
Enterprise
8.5/10
Hertz
9.1/10
Thrifty
9.5/10
Alamo
8.8/10
Keddy by Europcar
9.3/10
Red Spot
10.0/10
Reviewed: April 5, 2025
The service attitude was terrible. Since we didn't purchase insurance at the store (we had already bought full insurance through the rental platform), the staff kept complaining about us and tried to force us to buy insurance, delaying the pickup process. It took about 30 minutes to complete the pickup. The same staff handled the car return and was also very aggressive towards us. The whole trip was ruined because of this awful car rental experience.
Reviewed: February 5, 2025
Pretty good, but I couldn't understand the Indian accent in English.
Reviewed: July 9, 2024
Very good, satisfied! They provided the car even though we were late.
Reviewed: February 18, 2025
The staff provided excellent service, and the car was very new!
Reviewed: March 30, 2025
The staff at the local branch had a fairly good attitude, and the car pickup and return process was quick and convenient. However, the car model we reserved was unavailable at first, and the staff didn't tell the truth. They offered us a free upgrade to an electric car instead, but since the local charging station infrastructure was inadequate, we refused. Only after persistent requests did they finally arrange a similar 5-seater compact SUV for us.
Reviewed: January 27, 2025
Smooth process overall. The rental price was very affordable, significantly lower than Ctrip. At the time, I was using a Fiesta at a friend's place, so I decided to book it.
Reviewed: January 7, 2025
The service is convenient, reminders are thoughtful, and picking up and returning the car is very easy.
Reviewed: February 18, 2025
First time renting a car, great service, and the car was new.
Reviewed: March 2, 2025
Complaints about Langsa Car Rental: 1. My morning flight was quite punctual, and I arrived about ten minutes early, but they refused to give me the car, saying only large vehicles were available and it would cost extra. 2. After going to the restroom, I returned to find eight or nine people already in line. When I asked if I could get the car since I had arrived earlier, they told me to queue up, which wasted an hour. Since I only planned a one-day trip, this caused me to cancel a key attraction, the 'Swiss Cultural Village.' 3. When I finally got the car, I was stunned. I had booked a Mazda CX-5, a medium-small SUV. Apparently, they didn’t have smaller cars available and gave me a large vehicle instead. However, it wasn't your typical medium-large SUV. It turned out to be a bulky and cumbersome Toyota pickup truck, a type of vehicle I had never driven before. Luckily, I was traveling alone because if there were more people, there wouldn’t have been an enclosed trunk space for luggage. I have no idea why they assigned me such an undesirable car, but since time was tight, I had no choice but to hit the road. 4. This vehicle was heavy and had a diesel engine, which performed poorly. The acceleration was extremely sluggish, fuel consumption was high, and diesel is more expensive. The transmission made strange noises and revved up to 3,000 RPM while coasting downhill without pressing the accelerator. Handling was poor, especially on winding mountain roads. Despite typically managing to beat estimated map times without breaking traffic rules, this time I struggled just to match them. It severely affected both my schedule and energy levels. The only slight advantage of the pickup was handling rough roads reasonably well. While I didn’t actively seek off-road terrain, I experienced a short stretch of about a few dozen meters during some roadwork. 5. This oversized vehicle lacked a rearview camera, making parking inconvenient. 6. Either the low beams were absent, or they weren’t functioning, forcing me to use high beams at dusk, which annoyed oncoming drivers and increased the risk of accidents. At night, the headlights attracted many small insects to the windshield, impairing visibility. When I attempted to clean the windshield, I found there was no washer fluid available, and dry wiping was ineffective. 7. Before returning the car, I searched for a gas station near the airport but couldn’t find one. The staff, who had promised to be available until 9 PM, were gone when I arrived a little after 8 PM. I couldn’t return the vehicle with a full tank. Subsequently, I was charged over 200 AUD for refueling three bars of diesel, even though earlier I had refueled half a tank (four bars) myself for only 40.4 AUD.
Reviewed: February 8, 2025
The service attitude was average. Our English is not very good, and the staff was clearly not very patient. The actual payment was about 10 dollars more than the order amount, supposedly as a handling fee, which I didn't understand. When I rented a car along the Great Ocean Road, there was no such fee.
Reviewed: April 3, 2024
The store provided a Hyundai 8-seater van, diesel. The acceleration is good and it's fuel-efficient. Satisfied.
Reviewed: September 20, 2022
The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.
Reviewed: February 28, 2025
There was an older lady picked up at same time as us. She was struggling with her luggage and no one from Bargain offered her any help.
Reviewed: December 28, 2024
The process was easy and the staff were great but unfortunately the cars were not clean
Reviewed: May 21, 2024
Extremely responsible! They are very serious about the safety of both renters and vehicles! Their responsibility is truly touching! Bargain will be my first choice for car rentals abroad in the future.
Reviewed: February 19, 2025
Excellent. The car was in great condition and drove smoothly throughout the trip.
Reviewed: February 17, 2025
The service is very professional, and the process is straightforward.
Reviewed: August 10, 2024
Overall good experience. We purchased full insurance on QEEQ, and there was no additional upselling here. AVIS had the longest queue, and we waited for about twenty minutes, but the process itself was quick. We originally booked a Subaru but were given a Toyota CHR instead. The car had over 30,000 kilometers on it, but it worked perfectly during our road trip.
Reviewed: February 14, 2025
No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.
Reviewed: July 20, 2024
Picking up and returning the car was very convenient. There was a minor mishap when I returned the car. I was supposed to return the key to the car rental counter in the airport hall, but I accidentally left it in the car. Later, I contacted the rental company by phone and they informed me that the return was completed, so there was no need to worry.
Reviewed: July 12, 2023
1. Booked a Mitsubishi ASX but received an MG ZS, with different trunk space. More importantly, the review options did not include the received model, making evaluation impossible. Only after complaining did customer service add the model, allowing this review. 2. When picking up the car, additional driver documentation was required. Despite calling the platform twice and emailing once, the addition was not successful. Three hours before the car handover, customer service finally called, confirming the addition and requesting payment. Their attitude was poor and unprofessional. So far, there have been nearly 10 complaints with no resolution in sight.
Reviewed: December 2, 2024
Paperwork was ready at counter. Pleasant staff member. Car almost new and spotless.
Reviewed: November 4, 2022
I was expecting a Tesla as i specifically booked for a Tesla, but i do understand that it stated others as well so a Polestar wasnt a dissapointment at all.
Reviewed: May 31, 2019
Simple and fast, no unnecessary insurance upselling.
Reviewed: May 2, 2019
I booked a Toyota Corolla and got a Holden Astra which was more familiar to me and it included cruise control and Apple Car Play - big tick. Counter staff was very helpful and drop off experience was good as well. Booster seat was installed and ready to go. Drove 1100km and the car performed very well and never missed a beat apart from the oil change warning that came up every time the ignition was turned on.
Reviewed: September 7, 2024
Helpful and suggested we switch to a larger car after seeing our luggage. After carefully considering the actual size, we ultimately decided not to choose the larger car.
Reviewed: April 14, 2024
The car was great to drive, very clean. I just took some photos and uploaded them.
Reviewed: January 22, 2023
Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.
Reviewed: December 20, 2023
Car was great, clean and spacious for 2 people.
Reviewed: November 28, 2022
It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.
Reviewed: December 15, 2020
Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised
Reviewed: November 25, 2013
The car was clean, and the service was excellent. I am very satisfied with this car rental experience.
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