I spent time to search for the shuttle for pickup for 30 mins. I called them few times. After maybe 10th trials, they were able to pick up my call. the shuttle van was white in color without any EZU logo. That made me difficult to trace them during the pick up. Hopefully they can improve their service. The car was in excellent condition but I got different model from what I booked online.
Getting to the pickup place might be a challenge for some. But as long as you are in front of PArkRoyal hotel. You are good from there on. Give EZU a call and pickup will be there in <10min.
Great service only thing im pretty sure i booked a saloon 5door and we got a hatchback 5door.
About QEEQ:10.0/10
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