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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+61-1800-507-258
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+90-850-390-7486
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+351-304500663
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6359613356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6359613356
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CAR RENTAL REVIEWS ON HERTZ AT MELBOURNE AIRPORT, MEL

Average rating on Hertz at Melbourne Airport: 8.7 /10

Alger Constance

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Reviewed: Wed, Nov 2, 2022
About Hertz: 10.0 /10
Average

Chan

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Medium SUV | Mazda CX-9 7 Seats or similar
Reviewed: Wed, Jun 29, 2022
“first ever booked through QEEQ but am glad that it was a smooth and joyful experience”
About Hertz: 9.0 /10
smooth check-in, car in good condition
About QEEQ: 10.0 /10
first time booked through QEEQ, no particular remark

Evangeline Den(n)is

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Reviewed: Wed, Jan 3, 2024
About Hertz: 10.0 /10
Fast and efficient service
About QEEQ: 10.0 /10

Zoe Charles

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Reviewed: Tue, Jul 16, 2024
About Hertz: 10.0 /10
Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.
About QEEQ: 10.0 /10

Franklin Raphael

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Reviewed: Tue, Jan 2, 2024
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

I.Forgie

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Compact | Toyota Corolla or similar
Reviewed: Tue, Feb 18, 2020
“Efficient process”
About Hertz: 8.3 /10
Boot space in car was less (shallower) than expected - but good to drive a hybrid
About QEEQ: 8.0 /10
No need for IDP although this was noted as being required. Rental Cover provided was comprehensive and no attempt by pick up location to offer unnecessary extra cover.

Tony Barrett

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Reviewed: Tue, Dec 26, 2023
About Hertz: 10.0 /10
The service was excellent!
About QEEQ: 10.0 /10

P.Rowe

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Compact | Toyota Corolla 2 Doors or similar
Reviewed: Tue, Apr 20, 2021
“car good. booking bad. Lost 45 min booking at 10pm at night. Not happy.”
About Hertz: 9.0 /10
They could not find my booking using your codes. Apparently you used your own and not theirs in your docco to me.

t.nguyen

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Small SUV | Nissan Qashqai Hybrid or similar
Reviewed: Thu, Oct 24, 2024
“Good car but service can be improved”
About Hertz: 8.0 /10
the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.
About QEEQ: 10.0 /10
Booking was smooth, good price for the car.

Constance Antoinette

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Reviewed: Thu, Feb 29, 2024
About Hertz: 10.0 /10
Fast, convenient, and quite good
About QEEQ: 8.0 /10

Agatha MacDonald

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Reviewed: Sun, Sep 3, 2023
About Hertz: 10.0 /10
Pretty good

Marina Pitman

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Reviewed: Sun, Oct 8, 2023
“Melbourne - Great Ocean Road - Twelve Apostles”
About Hertz: 10.0 /10
Great service attitude, high efficiency in both pickup and drop-off

Robin Darwin

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Reviewed: Sun, Jan 28, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

K.Yau

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Economy | Suzuki Swift or similar
Reviewed: Sun, Dec 31, 2023
“Not a good experience rent from agency”
About Hertz: 7.0 /10
My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.
About QEEQ: 8.0 /10

Vi Vic

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Small SUV | Nissan Qashqai or similar
Reviewed: Mon, Mar 22, 2021
“Everything was good except price”
About Hertz: 8.0 /10
It was very expensive
About QEEQ: 8.0 /10

Archer Broad

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Reviewed: Mon, Jan 8, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Devin Gunther

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Reviewed: Fri, Sep 18, 2020
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Violet Trollpoe

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Reviewed: Fri, Mar 29, 2024
About Hertz: 10.0 /10
Very satisfied, my experiences in Australia have always been great.
About QEEQ: 10.0 /10

Y.Hao

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Economy | Suzuki Swift or similar
Reviewed: Fri, Feb 14, 2020
About Hertz: 8.3 /10
double charge
About QEEQ: 8.0 /10

Winifred Raglan

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Reviewed: Fri, Feb 14, 2020
About Hertz: 2.0 /10
I booked a Toyota Kluger, but we got a Hyundai Santa Fe. The size difference was obvious and we felt seriously deceived. We will not rent from Hertz again due to their cold attitude.

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