CAR RENTAL REVIEWS ON THRIFTY IN MELBOURNE

Reviewed: Wed, May 22, 2024

About Thrifty: 2.0 /10

Did not provide the car as per the contract and charged an extra 375 AUD for a different car.

About QEEQ: 10.0 /10

Aries Becky

Australia

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1 days rental

Reviewed: Wed, Mar 6, 2024

About Thrifty: 8.0 /10

Everything else was fine, but the front desk pressured us into choosing prepaid fuel when returning the car. We only used half a tank and didn't get a refund.

Cornelia Palmer

Australia

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1 days rental

Reviewed: Wed, Feb 7, 2024

About Thrifty: 10.0 /10

Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.

About QEEQ: 10.0 /10

Beryl Wollaston

Australia

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1 days rental

Reviewed: Wed, Feb 14, 2024

About Thrifty: 6.0 /10

Average

Cornelia Elizabeth

Australia

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1 days rental

Reviewed: Tue, Mar 5, 2024

About Thrifty: 10.0 /10

Very satisfied, both picking up and returning the car were very convenient.

About QEEQ: 10.0 /10

Penny DuBois

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1 days rental

Reviewed: Tue, Feb 20, 2024

About Thrifty: 8.0 /10

The staff's attitude was average, but acceptable.

About QEEQ: 10.0 /10

Diana Coverdale

Australia

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1 days rental

Reviewed: Tue, Feb 20, 2024

About Thrifty: 6.0 /10

The car model was downgraded, and I ended up with a Hyundai Reina.

Rosalind Black

Australia

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1 days rental

Reviewed: Thu, Jan 18, 2024

About Thrifty: 8.0 /10

Overall it's quite good, but there are no clear drop-off instructions at pickup (or in related documents). The entrance to the parking lot overlaps with other rental companies and can be easily blocked from view by other cars. Some front desk staff were not very helpful when asked questions (although most staff were very good).

Abner Timothy

Australia

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1 days rental

Reviewed: Thu, Feb 15, 2024

About Thrifty: 10.0 /10

Extremely satisfied

About QEEQ: 10.0 /10

Pamela Crofts

Australia

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1 days rental

Reviewed: Sun, Jan 7, 2024

About Thrifty: 10.0 /10

Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.

About QEEQ: 10.0 /10

Dave Winifred

Australia

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1 days rental

Reviewed: Sun, Feb 4, 2024

About Thrifty: 10.0 /10

The service was quite good.

About QEEQ: 8.0 /10

Australia

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1 days rental

Economy | Suzuki Swift or similar

Reviewed: Sun, Apr 21, 2024

“Engine is not good”

About Thrifty: 7.0 /10

We had difficulties with starting the engine so many times… the condition is not good.

About QEEQ: 8.0 /10

Dana Frank

Australia

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1 days rental

Reviewed: Sat, May 18, 2024

About Thrifty: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Godfery Wheatley

Australia

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1 days rental

Reviewed: Mon, May 6, 2024

About Thrifty: 10.0 /10

The overall service was okay, but there were only two staff members at the counter, leading to long wait times.

About QEEQ: 10.0 /10

Willie Emmie

Australia

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1 days rental

Reviewed: Mon, Mar 4, 2024

About Thrifty: 8.0 /10

The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.

About QEEQ: 10.0 /10

Eileen Eveline

Australia

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1 days rental

Reviewed: Mon, Feb 19, 2024

About Thrifty: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Vanessa Lew

Australia

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1 days rental

Reviewed: Mon, Feb 19, 2024

About Thrifty: 8.0 /10

Quite satisfied

About QEEQ: 8.0 /10

Pamela Crofts

Australia

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1 days rental

Reviewed: Mon, Feb 12, 2024

About Thrifty: 10.0 /10

Great value for money, excellent service. Easy pickup and drop-off.

About QEEQ: 10.0 /10

Amanda Veblen

Australia

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1 days rental