First car we got smelt of puke and there was no available cars for exchange unless we agreed to top up. Had to wait about an hour for the next available car to return but everything else went smoothly after that. Staff were nice and friendly - no issues with returning either.
About QEEQ:10.0/10
Good platform that is easy to use and priced competitively
“Weird, shady company that I would not use again.”
About EZU:5.7/10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident.
Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?
Staff was very friendly and helpful. Car was clean, comfortable, and reliable.
About QEEQ:10.0/10
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