CAR RENTAL REVIEWS ON ALAMO AT MELBOURNE AIRPORT, MEL

Reviewed: Wed, Oct 9, 2019

About Alamo: 4.0 /10

No need to queue, probably the least crowded rental company. The staff will try to push you to add insurance or buy fuel, which is expected. We booked a 7-seater car, but upon arrival, they told us there were no 7-seaters available and downgraded us to a 5-seater without any discounts. Later, we did see 7-seaters in the parking lot.

C.Franklin

Australia

x4
x0
x2
x2

8-day rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Nov 22, 2023

“A good, comfortable experience.”

About Alamo: 9.0 /10

Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.

About QEEQ: 10.0 /10

Booking was easy, and communication was excellent.

Australia

x2
x0
x2
x2

6-day rental

Compact | Mazda 3 or similar

Reviewed: Wed, May 11, 2022

About Alamo: 6.0 /10

The vehcile had a lot of damage & was very smelly.

About QEEQ: 10.0 /10

Australia

x5
x0
x3
x3

4-day rental

Small SUV | Mitsubishi ASX or similar

Reviewed: Wed, Mar 13, 2024

“Was great to have the vehicle at a good price.”

About Alamo: 9.0 /10

the car struggled on inclines as MG not a strong car! But did the job, so all good.

About QEEQ: 10.0 /10

hoping to use the membership for more great deals!

Pradeep

Australia

x1
x0
x0
x0

1 days rental

Compact | Hyundai i20 or similar

Reviewed: Wed, Jul 17, 2019

“Good experience”

About Alamo: 10.0 /10

Very friendly staff who waited for me with a smile as my flight was super delayed late in the night.

About QEEQ: 10.0 /10

G.O'Connor

Australia

x1
x0
x0
x1

1 days rental

Compact | Hyundai i20 or similar

Reviewed: Wed, Jan 15, 2020

About Alamo: 7.7 /10

It was a major concern that when picking up the car the rental contract had been changed to have $5200 excess, when the terms and conditions from EasyRentCars was $4500. As I was using TripCover for the excess insurecane, this left a gap that I was not really happy about. Also The "check engine" warning came on on the second day and stayed on. I informed Alamo of this. As it happened the car ran fine, but it was a bit concerning to have the warning on.

About QEEQ: 10.0 /10

C.Chang

Australia

x0
x0
x0
x0

1 days rental

Medium SUV | Mitsubishi ASX or similar

Reviewed: Thu, May 16, 2019

“The car is really good”

About Alamo: 10.0 /10

Good staff good service!

About QEEQ: 10.0 /10

Nothing

Cara Garden

Australia

x0
x0
x0
x0

1 days rental

Reviewed: Thu, Jul 11, 2024

About Alamo: 6.0 /10

The staff were arrogant when I picked up the car. Despite having no customers, three employees made me wait a long time, saying they needed to finish previous orders first. I rented a seven-seater MPV, but they initially tried to give me a five-seater MG at half the rental cost, falsely claiming there were no seven-seaters available. Only after I argued did they reluctantly give me another customer's seven-seater. Their behavior was disgraceful. They were extremely polite to European customers. It took me an hour to get the car, while a European customer who arrived later got his car in 10 minutes. The drop-off process was convenient.

About QEEQ: 8.0 /10

T.Hackett

Australia

x2
x0
x0
x0

1 days rental

Compact | Hyundai Accent or similar

Reviewed: Thu, Jul 11, 2019

“Great car easy booking”

About Alamo: 9.7 /10

We had a couple of hassles finding the office, but once there, everything was great.

About QEEQ: 10.0 /10

Australia

x2
x0
x2
x2

2-day rental

Medium SUV | Holden Equinox or similar

Reviewed: Thu, Dec 7, 2023

About Alamo: 9.0 /10

Car condition was great and clean! The pick-up and drop-off process was super fast.

About QEEQ: 10.0 /10

Valentina Bethune

Australia

x0
x0
x0
x0

1 days rental

Reviewed: Sun, Feb 9, 2025

About Alamo: 10.0 /10

Overall very convenient, highly recommended!

About QEEQ: 10.0 /10

P.Mylonx

Australia

x2
x3
x0
x0

1 days rental

Large SUV | Toyota Kluger or similar

Reviewed: Sat, Jul 13, 2019

“easy as the name”

About Alamo: 9.3 /10

wait long for the car coz insurance offer

About QEEQ: 8.0 /10

keep easy and easy

J.Poothakuzhi Jose

Australia

x3
x0
x0
x2

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Reviewed: Sat, Feb 8, 2020

About Alamo: 10.0 /10

Excellent service

About QEEQ: 10.0 /10

Excellent service.

M.Warren

Australia

x4
x0
x2
x3

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Reviewed: Sat, Dec 14, 2019

“Awesome new vehicle.”

About Alamo: 10.0 /10

Car was brand new and excellent. Counter staff were super nice and it was an easy check in.

About QEEQ: 10.0 /10

Very easy to use and especially liked the confirmation emails close to our rental date.

Leopold Chapman

Australia

x0
x0
x0
x0

1 days rental

Reviewed: Mon, Nov 4, 2024

About Alamo: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Brady Eugene

Australia

x0
x0
x0
x0

1 days rental

Reviewed: Mon, Mar 31, 2025

About Alamo: 10.0 /10

Very satisfied, top-notch service

About QEEQ: 10.0 /10

A.Holmes

Australia

x1
x0
x0
x0

1 days rental

Economy | Mitsubishi Mirage 2 Doors or similar

Reviewed: Mon, Jul 1, 2019

“Trying the hard sell”

About Alamo: 6.7 /10

After having already paid for the excess reduction online they tried to also sell their service for this. They also tried the hard sell on their own petrol with scare tactics on how much I would use and how expensive it was out of the airport. Just really annoying.

About QEEQ: 8.0 /10

Australia

x2
x1
x0
x0

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Reviewed: Mon, Aug 12, 2019

“Great vehicle at a low cost”

About Alamo: 10.0 /10

Very convenient location in Melbourne airport, and the front desk agent was very efficient and pleasant. Will hire here again.

About QEEQ: 10.0 /10

Great value for money!

Australia

x1
x0
x0
x1

1 days rental

Economy | Kia Rio 2 Doors or similar