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Last updated on: December 20, 2024
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92Rental Locations
38Airport Locations
Map View of Car Rental Locations in Brisbane
Everything Fleet
9.0/10
Alpha Car Hire
9.0/10
BARGAIN
8.7/10
East Coast
8.7/10
Apex
8.6/10
Jucy
8.4/10
Simba Car Hire
8.7/10
ACE Rental Cars
8.2/10
Thrifty
8.8/10
Shouqizuche
8.6/10
Hertz
9.1/10
Alamo
8.7/10
Budget
8.8/10
Dollar
8.8/10
Keddy by Europcar
10.0/10
Crazy Clark Rental
7.6/10
Enterprise
8.7/10
APOLLO
9.3/10
apollo_motorhome
6.0/10
Cut Price Car Rentals
8.2/10
Surfers Rent A Car
10.0/10
Tripz
9.5/10
CARHOOD
8.1/10
Atlas
7.3/10
NU Car
9.3/10
AVIS
8.9/10
Europcar
8.4/10
Firefly
9.1/10
Cheapa Campa
4.7/10
Reviewed: December 17, 2024
The car was very good and actually got what we booked which isn't always the case with other companies. Staff we very pleasant and helpful.
Reviewed: October 18, 2024
The was an MG was good on fuel. counter staff very friendly
Reviewed: August 3, 2024
Car didnot meet my expectation. Vehicle wasnt washed and cleaned from outside. It was very dusty and had mud marks. Apple car play feature didnot work inside car. None of the staff could make it work which was terrible as I couldnt use navigation feature safely. Staff provided me with phone holder so that i could to use google maps on my phone. Which was very hard to see through tiny phone screen.
Reviewed: August 22, 2024
Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!
Reviewed: July 25, 2024
East Coast car rental company provides good service.
Reviewed: November 13, 2024
The car itself was great. Drop-off was very quick and professional. We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.
Reviewed: July 5, 2024
No issues, a well-established rental company with excellent service in all aspects.
Reviewed: March 10, 2024
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained. Drop off was out of hours so no issues.
Reviewed: October 19, 2024
Car had SA Rego All radio stations were preset to SA stations, and therefore reception was not clear. It took a while to work ot why reception was poor. Cars shold have local stations pre-set
Reviewed: March 12, 2024
Is ACE affiliated with Hertz? I returned a car at Brisbane International and rented another one (due to a different drop-off location) while waiting at the designated spot. ACE sent a car to pick me up. The cars have good value for money; they may not be brand new but still very easy to drive and fuel-efficient. They didn't push for insurance, but I had already bought full coverage. A two-seater car was more than enough for two people.
Reviewed: February 29, 2024
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
Reviewed: September 18, 2023
Pickup - was no walk around car to check for bumps and scratches before I picked up. that made me nervous as there were a few notable bumps and dents on it that I took photos of in case they were blamed on me. Also, I accidentally arrived an hour early for pick up and was told to come back in an hour rather than just serve me. Drop off was great, quick and easy with a very personable chap at counter.
Reviewed: January 17, 2023
Ace Rental staff in Brisbane were extremely quick and efficient and we were ready to go within 5 mins of arriving. They also give essential advice about how to get set up for auto payment of road tolls. Dropping of the car in Sydney was equally efficient and we were all done within 6 mins of arrival. The car was spotlessly clean when we picked it up, inside and out. I cannot fault Ace Rental. Excellent service.
Reviewed: July 20, 2024
Very satisfied. Got a nearly new car with 300 kilometers, low configuration but with L2 driver assistance, which was enough. Drove 3000 kilometers from Sydney to Canberra to Melbourne in 10 days. Fuel consumption displayed as 8.2. The Subaru Outback has a large trunk, fits 4 people with 2 large and 2 small suitcases (3 suitcases of 28 inches can fit).
Reviewed: November 30, 2022
The Europcar counter closed very early, it was exhausting to drag luggage and take the bus to the domestic terminal. However, the car was in excellent and new condition, which was nice.
Reviewed: October 5, 2023
Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.
Reviewed: July 4, 2024
Great service with staff at Alamo, very easy to communicate when collecting & dropping vechile. Highly recommend this service and will be a returning customer.
Reviewed: February 14, 2023
Good, clean, economical Skoda. Check-in and check-out was efficient. Staff were polite and friendly. I would definitely use Alamo on my next trip.
Reviewed: January 12, 2023
excellant condition of the car and upgrade a brand new car for us 。excellant service!
Reviewed: January 12, 2023
Pickup would have been less but my licence needed to be renewed. That was my bad the staff there were very patient
Reviewed: December 20, 2022
Alamo were fantastic, free upgrade to a virtually new car. The person at the service desk was VERY helpful and friendly.
Reviewed: June 23, 2024
The budget was a bit on the high end due to the holidays time for Schools.
Reviewed: May 22, 2024
Car up graded as middle seat belt in back seat did not work.
Reviewed: June 14, 2024
The service from the Hertz manager at Brisbane Domestic Airport was excellent.
Reviewed: January 7, 2024
Wait too long to pick up the car. Kept trying to upsell to a car we didn’t need. When returned, put the key in the return box and despite me being on time, they don’t process it until one hour later and I was charged $59 for that. Will not use again, not a fair and transparent company
Reviewed: January 21, 2024
Domestic insurance is not recognized abroad, making the claims process difficult. I suggest booking directly through the car rental brand's official website or app.
Reviewed: April 28, 2023
There were only two staff members, and I had to wait in line for ages. There was a young woman who gave me a sour face when she heard I had bought insurance elsewhere.
Reviewed: November 8, 2022
the pick up process and waiting time is lengthy especially when there are a few people also picking up. I had to give them information I had already completed during the boking process
Reviewed: November 16, 2021
We got upgraded to a bigger size, which very suit to our family of five. Thanks !!
Reviewed: May 7, 2019
The chor we pick up is not in good condition. Grape is on the floor. Left Door is a little bit difficult to open.
Reviewed: August 31, 2015
To be honest, this was a disappointing car rental experience. 1) The order stated it was from Apollo Rent a Car, but there was no Apollo counter at the airport. When I called the number on the order, Hertz answered. 2) When picking up the car, Hertz said they couldn't see any insurance payment in their system, even though we had paid for it when booking from our home country. Hertz insisted we buy insurance on the spot or they wouldn't release the car. Therefore, the total cost for four days was RMB1870 plus an additional AUD184 for insurance on-site. 3) The free GPS they sent us was almost useless in Australia, constantly crashing and failing to navigate. We had to resort to using our phone's roaming for directions. I have lodged a complaint and the issue is still being processed with no satisfactory response yet.
Reviewed: July 20, 2020
During my car rental period, I committed a traffic violation. Since the car from Apollo Company is registered under the company’s name, the fine is ten times higher than that for an individual. However, when the rental company received the fine notice, they did not handle it and simply passed it on to me, asking me to pay. After checking the traffic regulations, I found that in this situation, the regulations allow me to transfer the name on the fine to my personal name, reducing the fine to one-tenth of the original amount. The rental company should be well aware of this and should inform the renter immediately upon receiving such fines from the traffic authority, assisting them in transferring the name. But Apollo Company did nothing and gave no reminders. Uninformed customers might end up paying ten times the fine unjustly. Therefore, it can be concluded that Apollo Company is very irresponsible and, to a certain extent, even deceptive. So, be cautious with this company. The service from the car rental platform itself is good, but their experience in dealing with unscrupulous foreign merchants needs improvement.
Reviewed: February 10, 2020
No response after feedback. The service was still quite enthusiastic!
Reviewed: September 4, 2018
The rental service from ZuzuCar was very poor, and I probably won't use them again. We booked a full insurance package on the website, but upon arrival to pick up the car, we were informed that we had only paid for the car itself. Additional fees for insurance, extra mileage, pre-purchased gas, and so on needed to be paid separately. Calling ZuzuCar's customer service on-site did not resolve the issue; they simply told us to pay the extra costs ourselves. There was no coordination between ZuzuCar and Apollo. We ended up spending nearly two hours at the pick-up location. In the end, we had to buy additional insurance and cover other costs ourselves, paying over 600 AUD more than originally planned. After returning home, ZuzuCar's customer service continued to ignore us, and there has been no word on compensation so far. However, Apollo's service attitude was quite good.
Reviewed: March 22, 2020
Cut price is a decent rental company for a budget rental
Reviewed: December 14, 2019
Everything was good except they were slow to pick us up.
Reviewed: December 11, 2019
It did take a bit of time to get the car in terms of the processes.
Reviewed: January 15, 2020
Quick pick up, great service and excellent value!
Reviewed: January 12, 2020
Booked a large suv but got a outlander which was not as big as planned as they had run out of large. After getting round the luggage difficulties we found this a great car and very economical. Tripz were excellent and a third of the price quoted by hertz.
Reviewed: January 2, 2020
Excellent experience and at a super price - I highly recommend Tripz.
Reviewed: October 14, 2019
I was late to collect my car but rang ahead to let them know I was a bit lost. There was a slight mishap with my allocated car so the one I given was definitely way better. The only thing which I found frustrating was the person who I was dealing with could not explain about the road tolling charges other than there was an administrative charge on top. I would be charged after they had recieved the cars tolls but he was not sure if it was $5 per transaction.
Reviewed: October 6, 2019
They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.
Reviewed: September 11, 2019
Absolutely brilliant , couldn't fault them at all. Highly recommend them. Even got a free upgrade to a larger car
Reviewed: September 9, 2019
Car was fine. Pick up and drop off were different locations. Bus not marked so hard to find. Drop off was to a random, empty, very dark lot where we sat for 15 minutes before finally getting through to someone then waited another 10-15 minutes to be collected. Wouldn't use again despite the decent price.
Reviewed: September 4, 2019
The vehicle old done over 120000km. The vehicle had terrible vibration from rear wheel. Could contact them on drop off. Would never book again with them. Cheap and cheerfull. Car was not new and nothing like that on the photo. Terrible.
Reviewed: July 15, 2019
I was not given the car I booked.... I was given a CCAR instead of a JCAR and it broke down on the 2nd day leaving me stranded on my holiday. No one from your company has responsed to my concerns. I
Reviewed: August 7, 2019
The car was excellent and i love the overall experience!
Reviewed: July 9, 2019
The car was dirty inside( I know that was busy season but I think they can spend 10 mine leaning that and the car a lot of damages around. we reported this when we received it.
Reviewed: April 14, 2019
Having to use my own toll account without clearly pointing this out during the booking process. Having not been told the free shuttle is not available after 4:30pm is also disappointing. These things make using this service again uninviting and a last resort.
Reviewed: April 11, 2019
The car was a Nissan Pulsar, good value for what the car offer. Just the speakers wasn't very well, some wheezing when the music was on, even not loud.
Reviewed: April 24, 2019
NU Car Rental operates by Andy's rental car which is a good company. To pick pick up the car it was easy and everything went smoothly. The car already had some scratches but it doesn't interfere at its performance.
Reviewed: March 22, 2024
Picked up the car over the weekend, the terminal counter was closed, so I had to complete the procedures in the parking lot. It wasn't hard to find by following the instructions on the counter.
Reviewed: December 8, 2024
The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.
Reviewed: July 30, 2024
We were a group of 6, and the trunk had enough space for all our luggage, which included 5 suitcases.
Reviewed: July 11, 2024
I rented a Ford but received an old Isuzu. The staff did not inform me or guide me to inspect the car before having me sign a document stating the car was in good condition. Having rented cars many times in Australia, I trusted this chain and later realized it was a big mistake. The rental process went smoothly, but a few days after returning the car, I received an email claiming I had scratched the car. I asked for photos of the car in good condition at the time of rental, but they said none were taken and that it's the customer's responsibility to confirm the car's condition. I was shocked, as other rental companies always provide detailed photos of the car during pickup. It seems here that once a customer is misled into signing, they can blame any damage on the customer? They charged 4600 for a 4cm scratch. Fortunately, I had full insurance, but it took a month to get reimbursed. I've rented cars many times in the US, Europe, and Japan, and this is the first time I've had such a terrible experience with an Australian rental company.
Reviewed: September 30, 2021
Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app
Reviewed: August 21, 2019
Great rental location but no overnight parking to drop off vehicle
Reviewed: March 19, 2020
Upon arrival at the rental office, a staff member tried to sell me a full insurance package for over 570 dollars, which I declined. Then the staff said that apart from the 3400 dollars pre-authorization deposit, I also had to pay a 268-dollar bank fee. They said this fee is charged by the bank for processing the 3400-dollar pre-authorization. They also mentioned that if I didn't buy full insurance and the vehicle had any issues, they would deduct from the 3400 dollars pre-authorization for each issue, and each deduction would come with an extra 268-dollar fee. Hearing this, I called QEEQ customer service immediately. In the first three hours, the first and second customer support agents said that the 268-dollar fee couldn't be waived, and I had to pay it upfront and discuss a resolution after returning the vehicle. The third customer support agent said that I should pay it upfront, and QEEQ would reimburse me after returning the vehicle. By the fourth call, I insisted that such fees were not in the contract and that it was a breach of agreement, so I would not be renting the vehicle. An hour later, they replied, saying the 268-dollar fee would not be charged, and I could return to collect the vehicle by paying the deposit. But who could trust a company that clearly scams tourists? From 8 AM to 3 PM, I was constantly communicating, and even though the 268-dollar fee was waived, I dared not trust such a shady company. If they didn’t succeed in scamming me with insurance and hidden fees, they would find another way to deduct the whole 3400 dollars deposit after I returned the vehicle. So, I told QEEQ customer service that I couldn't rent the car under such conditions. I decided not to rent it because if I returned the vehicle and they deducted my 3400 dollars deposit, it wouldn’t be feasible for me to book another flight to Australia just to sue them. The end result is that I didn’t rent the car, and of course, the 700+ dollars rental fee I already paid was non-refundable. The fact that they tried to sell me a 570-dollar insurance on a 700+ dollars rental and used a ridiculous 268-dollar fee per transaction trick is absurd. Apollo Rental Company is blatantly predatory, and the whole company thrives on this practice, not just individual employees. Losing 700 dollars is better than losing all 3400.
Reviewed: March 19, 2020
When I arrived, a staff member tried to push a $570 full insurance plan, which I declined. Then, they said that apart from a $3400 deposit, there would be an additional $268 bank fee, allegedly a fee imposed by the bank for handling the deposit. They mentioned that if any problems arise with the rental car and I haven't purchased full insurance, the repair costs would be deducted from the deposit, and each deduction would incur an additional $268 fee. After hearing this, I immediately called QEEQ customer service. The first two times I called, they insisted that the fee couldn't be waived and that I should pay it upfront and seek reimbursement after returning the car. The third time, they said QEEQ would reimburse me after I return the car. By the fourth call, I pointed out that this charge wasn't in the contract and refused to rent the car. An hour later, they said the fee would be waived and that I could return to pay the deposit and take the car. But would I trust such a blatantly dishonest company? From 8 AM to 3 PM, I argued this issue. The $268 fee might have been waived, but now I'd be worried that they'd find more ways to scam me out of the $3400 deposit. Imagining that, I decided not to rent from them. So, I told QEEQ customer service that I wouldn't rent from them due to these reasons. Of course, they didn't refund the over $700 I already paid. Charging me $570 for insurance and adding absurd $268 per-transaction fees on a $700 rental for 21 days? Clearly a scam. In conclusion: Apollo RV company is a scam from top to bottom. $700 lost is better than losing $3400. Avoid them at all costs.
Reviewed: February 13, 2020
They provided us with a car labeled Apollo, but the overall service was very attentive. The introduction was detailed. Very good.
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