Very satisfied. Got a nearly new car with 300 kilometers, low configuration but with L2 driver assistance, which was enough. Drove 3000 kilometers from Sydney to Canberra to Melbourne in 10 days. Fuel consumption displayed as 8.2. The Subaru Outback has a large trunk, fits 4 people with 2 large and 2 small suitcases (3 suitcases of 28 inches can fit).
The overall experience was quite poor. I booked a 7-seater Kia MPV, but there was no such vehicle available upon arrival. They claimed it was an upgrade to a 7-seater Ford Everest SUV, but the third row was cramped, and the trunk was small, making it impossible to fit the luggage without occupying the second-row seats.
The rental car counters of EUROPCAR are located either inside the airport terminals or just outside the halls, with clear signage. The staff carefully verify documents and contracts during the rental process, providing excellent overall service.
Overall service was great, and the pickup and drop-off process was very convenient. Unfortunately, I didn't get a Toyota; the Isuzu was slightly harder to drive.
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