The car itself was great. Drop-off was very quick and professional.
We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.
Arrived June 8, 2022. Apex Car Hire Brisbane exceeded our expectations. The two ladies were very warm, welcoming and professional. From calling for courtesy shuttle to their office, getting picked up in a very nice and clean van, doing paperwork and getting us off ready for our adventures. The ladies even gave us a vehicle that had more luggage space for extra shopping.
About QEEQ:10.0/10
QEEQ.COM
Great booking platform. Quick, easy and straightforward. Instructions were clear and concise.
Drop price protector worked its magic. Couldn’t be happier with the whole process. Thanks QEEQ.COM
Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.
About QEEQ:8.0/10
All good. I will probably use them again based on price.
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Customer Service
Good experience.
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