CAR RENTAL REVIEWS ON AVIS IN BRISBANE

Very good

In BNE, the staff was not too nice to introduce the rental process, just made it as quick as possible to finish my order and gave my the key.

The car is new

Different from the original model, very disappointing. Originally booked a Hyundai for 8 people, but got a KIA instead. The space feels completely different.

Excellent

Perfecto, me trataron bien

Todo bien, muy intuitivo

Very satisfied.

Car condition is excellent. Easy collection and return.

Fast and easy booking

Convenient and fast

Counter staff friendly and explained everything in detail. Fast check out.

Would be helpful if company does not show that there’s rav4 when we were Told by Avis they do not have rav4 in their fleet of cars. The car tyres were not checked for pressure before handover and we need to stop by gas station to pump up the tyre pressure.

Good, but there was a bit of a delay.

It's okay.

There was no Chinese-speaking staff when picking up the car, which caused the process to take over half an hour!!! Did not purchase their expensive insurance!!! The staff told me the car had damage (after about 10 minutes of poor translation), but I couldn't understand where the damage was, how many spots, or if it would affect driving!!! When returning the car, I drove around the airport three times before finding the designated drop-off location. The navigation was useless (couldn't direct to the specific location)!!! Trying to contact the rental company was impossible (couldn't understand English, no Chinese-speaking staff)!

The staff explained everything quickly, so I could get the car fast.

Picked up the car over the weekend, the terminal counter was closed, so I had to complete the procedures in the parking lot. It wasn't hard to find by following the instructions on the counter.

Very satisfied

Avis is a reliable big company.

no obvious sign of car rental services counter location

Very satisfied

The service exceed my expectation and we were given a new car with 100km mileage. Car is clean and model as booked. Service at counter is excellent.

Easy for searching the right car and price for self booking.