Car great, pick up not very professional & drop off was far from ideal.
Australia
Reviewed: Mon, Sep 9, 2019
About CARHOOD:7.0/10
Car was fine. Pick up and drop off were different locations. Bus not marked so hard to find. Drop off was to a random, empty, very dark lot where we sat for 15 minutes before finally getting through to someone then waited another 10-15 minutes to be collected. Wouldn't use again despite the decent price.
“Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.”
About CARHOOD:9.3/10
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
Like: Upgraded the original car size and this was done without any issues Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport
Like: Service worked fine like I expected. Staff were very helpful. Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.
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Customer Service
Car great, pick up not very professional & drop off was far from ideal.
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