CAR RENTAL REVIEWS ON HERTZ AT BRISBANE AIRPORT, BNE

Great service.

We were upgraded and the counter staff were very helpful

Spot on

Lady at the counter was very friendly and assisted with the rental process very well

Easy booking process with reasonable prices. Only down point is that you cannot change booking dates once booked, will have to cancel and then rebook again

The service from the large company was excellent, detailed explanations, and quick car return.

Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.

We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.

Maybe the e-platform could provide some guidance on the car boot volume since we might not own a car in our home country or the available car may be of a different made.

Very convenient

Didn't feel any service, had to handle everything myself and contact them for anything!

Hertz is a great car rental company with new good condition vehicles in stock, so no complaints.

Satisfied

Satisfied

Convenient and fast. I picked up the car at the airport, Hertz has a counter there. It's on the first floor of the parking structure across from the terminal. The Nissan Qashqai with automatic transmission was easy to control.

Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

Purchased full insurance, almost no upselling. Completed the paperwork in five minutes! Excellent.

Very satisfied

Easy and quick pickup. Very clear instructions!

Satisfied

The location is easy to find, overall good.

Very satisfied

Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.