Great car and supportive car hire experience for a woman travelling alone
Charlotte Broadbent
Australia
Reviewed: Thu, Aug 22, 2024
About East Coast Car Rentals:10.0/10
Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!
One of the counter staff was not that friendly, and tried to scare us into upgrading the insurance. Other than that, the rest of the staff was really nice and helpful.
About QEEQ:8.0/10
Great to have everything consolidated into one platform.
All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .
About QEEQ:8.0/10
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Customer Service
Great car and supportive car hire experience for a woman travelling alone
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