“Will make decision very carefully before choosing web booking in future.”
About Dollar:8.0/10
Due to flight cancellation, it is very troublesome to solve no-show issue for web booking cases. Thank dollar helping me to reset no-show status from US head quarter.
Wait too long to pick up the car. Kept trying to upsell to a car we didn’t need. When returned, put the key in the return box and despite me being on time, they don’t process it until one hour later and I was charged $59 for that. Will not use again, not a fair and transparent company
Aside from handling the paperwork and informing me of the type of fuel for the car, there were no other services provided. I rented a Corolla but received a Mazda 3 instead. The trunk could only fit two 24-inch suitcases and one 21-inch suitcase. At 9 a.m., there was only one staff member at the store, resulting in extremely low efficiency. Although I booked to pick up the car at 9 a.m., I didn’t get the car in the parking lot until 10 a.m.
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