Is ACE affiliated with Hertz? I returned a car at Brisbane International and rented another one (due to a different drop-off location) while waiting at the designated spot. ACE sent a car to pick me up. The cars have good value for money; they may not be brand new but still very easy to drive and fuel-efficient. They didn't push for insurance, but I had already bought full coverage. A two-seater car was more than enough for two people.
The car I was given was a new car, immaculate. The staff were very helpful at pick up and drop off. The shuttle busses were excellent and gave assistance with luggage to get me on Murrays.
“If the above can be resolved I would use the service again”
About ACE Rental Cars:8.0/10
Condition of the car was satisfactory. Service was good and responsive.
About QEEQ:8.0/10
I bought the full protection but Ace advised it did not apply to them. In the event of accident I would still pay the excess and claim from Easyrentcars. Too cumbersome !
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