Due to the flight schedule, I picked up the car at 5 PM when it was already getting dark. This store has longer business hours compared to others, so I was a bit worried it might close early, but it stays open late, which perfectly solved the pickup problem. Since both pickup and drop-off are at the same location, the shuttle service was very quick. A deposit of $500 was taken at pickup and has been refunded today. Additionally, there is an extra charge if you need to add an additional driver, and drivers under 25 also need to pay an extra fee similar to a security deposit. Overall, I've found that the stores on QEEQ are quite convenient, and you can choose according to your needs. They're all pretty good!

Very satisfied with great service, pick-up and drop-off included!

Satisfied

Overall we did not like our hire experience. Initially we hired a Kia Picanto as there was going to be just the 2 of us. Later my sister and husband wanted to come so we rang and upgraded. I was sure they had said it would be a Kia soreento or such when i called however when we got to the hire place it was an MG and still tiny for about 400 dollars more. As well as that I had used QEEC for my brisbane hire 2 weeks previous and when we went to Adelaide we could not even use our membership which I had paid 117 for to cheapen our hire. Those MGs do not steer well, they are tiny and powerless, it was a YUK car and my worst hire ever and we have hire many times in our lives.

Simba Car Hire were fantastic. Easy to deal with and a smooth experience.