UNITED STATES CAR RENTAL REVIEWS

Porque se an cobrado el aval si el coche no tuvo ningún accidente y se entrega con el tanque lleno de gasolina yo no contraté ningún servicio adicional y se a cobrado 187.75 dólares

We really wanted to rent a toyota rav 4 specifically, and as you know you book a class of car (small SUV). on our arrival the toyota was not available, but the staff did everything they could to make it available to us - and it worked! Thank you to the people at the desks and those in the car park for your kindness and friendliness. We really appreciate it, you are great!

Pure joy and maximum safety Renting car with queeq is a pleasure - no hidden costs, everything is clearly described, there are no hooks. Thanks to the instructions I know exactly what to do, where the rental company is, what the deposit policy or fuel policy is. When I rent through queeq the rental companies are not pushy in selling additional insurance, everything works smoothly and seamlessly. Thanks queeq that you exist!

Hertz is my go to when renting a vehicle. Great customer service and ease of pick up and drop off

Used their protection plan. Easy booking

Good car and service

Ok

Pick-up process was smooth and service was good. But as usual, there's always some confusion around insurance - it seems like the one I got from QEEQ.COM was insufficient and was asked to buy additional insurance so do take note of this. Perhaps, you don't need to buy it from QEEQ and just get it directly from the car rental company in the future.

Booking process was smooth but as usual, a lot of confusion around insurance coverage - I have faced this multiple times at the counter where the staff member tried to upsell more insurance saying that what I got from QEEQ.COM is insufficient.

It was a very good overall experience. Pleasant staff and easy pick up. Not hard sell by Dollar staff re insurance and gas.

Very good as always. I highly recommend them

We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.

Booking was easy and the email & text communication was good.

Did not have a suv gave me a jeep instead which was ok , not very new model but worn very helpful lady on desk

Performed well ease of booking

Staff at Key West airport rude Told me they only had a mini bus and I said I didn’t want is as they’re was only 2 of us Waited 1 hour for car Very bad service

El personal muy amable en la recepción recepción, nos ayudaron en todo

Es la mejor aplicación para buscar autos de alquiler, recomendado para esto

Great service

Everything is great. All ok

Was told they hold a deposit i had $1093.00 taken from my account, this spoilt my trip. still awaiting refund and not sure what ill get back.

Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva

De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS

While the car itself met my expectations, my experience at the counter was disappointing. The representative added services like Loss Damage Waiver (LDW) and Additional Liability Insurance (ALI) without my consent or explanation. This resulted in unexpected charges that I only noticed later. Transparency at the counter needs significant improvement to ensure customers are fully informed about what they are signing.

The booking process with QEEQ.COM was smooth, and the platform provided a competitive price. However, when unexpected charges were added by Avis, the support I received from QEEQ was limited. While QEEQ did assist in contacting Avis, a clearer process to escalate such disputes and ensure customers are protected from unauthorized charges would improve the service.

All was good till I realise Avis simply added almost triple the amount of we agreed price to my booking, 300 for one way fee which I had in original voucher with QEEQ and another 500 or so of unknown charges. Only extra I ordered was for toll pass. I think they even charged me gas which I ordered full to full and returned it full of course. Was fan of them before but this was a disaster!

Let’s see how QEEQ works with complains - if they will be on the side of their actual customer, I will give them a positive feedback.

予想以上に良い車両 清潔感はふつう 使いやすい

Budget was great. Very accommodating when I was a little late for my pick-up.

Auf Bestätigungen wurde immer Toyata RAV4 erwähnt. Vor Ort wurde erwähnt dieser Typ wurde hier schon lange nicht mehr gesehen

Soweit gut aber nicht verständlich, dass abgeschlossene Versicherung nicht gekündigt oder geändert werden kann

When I came to pick up the car, there was no car available. Dollar couldn't say if or when we could get a car. Dollar did not offer any kind of help, and if we didn't have family living one your away from the airport that could come to pick us up, we wouldn't have any other choice than to stay in a hotel at our own expence. Dollar refused to send me a message when a car would come. The next day we got help to come back to the airport to get a car, and then we actually got one. However, Dollar refused to deduct 1 day from rent, and also charged 15 dollars for toll passings even though we didn't have any car the first day. I've never experienced worse service than that.

Charged $30 for about a gallon of fuel on return despite being told by agent I didn’t need to refuel