PAYLESS CAR RENTAL REVIEWS IN UNITED STATES

Unfortunately Payless gave me a “pickup car” but I booked a JEEP wrangler or similar SUV”. No exceptions for Payless otherwise I should pay more than double price.

Unfortunately Payless gave me a “pickup car” but I booked a JEEP wrangler or similar SUV”. No exceptions for Payless otherwise I should pay more than double price.

TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....

Great cars great rates. Unbeatable so far.

The name speaks for itself. They have really simplified the rental process and cars have great rates.

Yes

The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️

I was allowed to book my reservation and even pay prior...how ever upon pick up is when I met with complications . where as I could not pay some deposit with my card...your company has allowed a person's to use debit cards but in limited capacity....

They gave me a small class of SUV.

Best Rates!

Simple to book, easy to understand.

QEEQで入った保険では足りないと、カウンターにサイド210ドル位の保険に入らされた。 英語でいまいちよく分からず困った。

Because the vehicles were limited we were given an SUV and there were no changes in the rental. It used more fuel obviously however we were more comfortable so the trade-off was well worth it.

I've used Easyrent before and they do a good job preparing you so you can avoid additional charges or inconveniences.

Payless made the process very easy.

Got a great deal on QEEQ.com.

Was very pleased with the Payless counter person who did not try to add on extras that were not needed He was polite and quick with check in

Responded to questions with important information

Staff aas very patient and helpful.

Easy plarform to use for anyone; would refer and recommend.

I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.

Great rates, great selection

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

We were offered a nice upgrade in Denver. The counter person was very sweet and attentive.

Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.

All good. No issues.

No one told us you need to call to have the shuttle pick you up from the airport.

Staff was helpful. Quick and efficient. Vehicle was clean and in good condition. Size of vehicle was smaller, then Ford Explorer 7 seater. Got a chef Equinox.

Terrible service at the pick-up. Even with a previous reservation they did not have any cars and had to wait for them to get one. Rude, insensistive and careless at the counter. In the booking it said Jeep Grand Cherokee or similar. We got a Chevrolet Equinox which is similar for them. I assume that even though the space might be similar the class is very different! Very disappointed