THRIFTY CAR RENTAL REVIEWS IN UNITED STATES

Really tried to sell the insurance.

TERRIBLE

VERY GOOD

I arrived at Thrifty around 9pm on Friday and didn't receive my vehicle until after 2 am Saturday morning. I had booked a pickup due to all the large luggage we would be returning with but received a Ford Explorer instead. I will have to return to California to pickup more luggage we had to leave behind as a result of not getting the pickup we had booked. The staff did not provide any details on why it took so long other than to tell us they were operating with a skeleton crew. On a busy Friday night??!! Further when we called to ask if we could swap out the Ford Explorer we were told there was one in Santa Barbara, 60 miles from our location but as it turned out, that Thrifty location no longer existed.

Ju see t a little longer at the counter than expected

All was clear and smooth. The added insurance package was better the counter through Thrifty than the one on line AXA

Chris is the only positive comment I can make

Still waiting on my receipt via email. Nothing sent.

Servicio standard, nada mal, solo hacen su trabajo. Probable estaban cansados por el fin de semana largo

Excelente forma de encontrar opciones para reserva de autos. Lo usare siempre

It was a breeze. Staff at Dallas were very good. Took about 10 mins. Once we had the key we were with the car in 2 mins. Car was good and drove well,

Good to deal with and would use again.

Good car and service

Ok

Pick-up process was smooth and service was good. But as usual, there's always some confusion around insurance - it seems like the one I got from QEEQ.COM was insufficient and was asked to buy additional insurance so do take note of this. Perhaps, you don't need to buy it from QEEQ and just get it directly from the car rental company in the future.

Booking process was smooth but as usual, a lot of confusion around insurance coverage - I have faced this multiple times at the counter where the staff member tried to upsell more insurance saying that what I got from QEEQ.COM is insufficient.

Need to open self service or more people on desk waiting time very long

Good

Got a free upgrade at the counter, based on car availability. Excellent from start to finish. Couldn't have been more perfect. I would absolutely rent again, and certainly will in the future. 10/10

Excellent. No notes.

Staff were helpful, and quick

The more I use the QEEQ app the more I like it

No lineups and friendly service

App is easy to use and prices are good

The car was not ready when we arrived and we had to wait about half an hour, this is not good with a timed booking pick up.

None.

Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way. Also for the security deposit, she charged me way above the amount that was specified. Conclusion : this is my first and last time to deal with Thrifty because of this person.

It’s an easy app to use and very much recommended to anyone looking to book a rental car, very competitive prices.

Qeeqさんで予約した車のクラス以下の車を配車されてしまった。また借りる際、カウンターのスタッフさんからは車種のアップグレードを有料でオファーもあり、カウンターのスタッフさんの認識不足なのか、分かりませんが、代理店さんで予約した商品とは異なるグレードをレンタルしたことは残念でした。

左記の不具合がありましたが、御社のスタッフさんのチャットでの相談で、最終的には差額を返金されることになりましたが、すこし窮屈なドライブになりました。 今回、Qeeqさんのチャットでのサポート、フォローアップは客目線での対応で感動させられました。次回も利用させて頂こうと思います。

The queue was quite long and the communication was quite vague, was not informed about a deposit until at the check in desk

Very good

予想以上に良い車両 清潔感はふつう 使いやすい

Didn't like at all the experience with Thrifty (upselling, check in experience was very long, defective car).

Price was good. Communication was very good. Really upset that QEEQ is keeping my deposit of $200 for 1-2 months. Really upset about that!