The check in prodded was unbelievably easy - no forced sale of additional insurances or products - by far the best rental experience in 26 years of visiting. Drop off was really easy and straightforward.
The car had clearly been subjected to either malicious damage or violent weather as there were dents and scratches to every panel. l informed the staff who showed no interest . l ended uo taking it to another outlet so theu could document the damage
About QEEQ:10.0/10
overall an excellent experience despite my initial weariness to use a platform such as this.
“A All went smoothly and quickly which is all one can want”
About Alamo:10.0/10
There were 6 people waiting for cars and 2 servers. However another member of staff helped us check in on the self service machine which was very quick
Although the company is small and hasn't been established for very long, with only one or two staff members, I was initially worried after reading some reviews. But it turned out to be quite the opposite. Their service was excellent, the young staff were very friendly, and they responded to questions quickly. They would do their best to meet any requests you have. We will definitely rent from them again next time we go to the U.S., as they offer great value for money!
“Avoid: Budget throws in extra fees after you drop the car.”
About Budget:5.0/10
The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.
About QEEQ:10.0/10
The price booked for did not at all represent the price I paid. Thus far I have paid both Qeeq and Budget so the prepay has not be discounted. This again might be Budget's fault but it makes me lose faith in booking via an aggregate site rather than direct.
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