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Review
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Last updated on: April 11, 2025
16 Rental Locations
Pickup
Calgary: After you have retrieved your luggage from the baggage area please call us at 587-885-8888 for shuttle instructions and then cross the arrivals roadway and wait at the shuttle pickup area identified as bus bay number 22 opposite to door number 6 at arrivals level. Upon arrival at the shuttle pickup area please call us directly at 587-885-8888. We provide a free shuttle service to and from the International Airport and any Hotels within the vicinity of the Airport. A Free Shuttle service is only available within the business hours. We have a 24 hours key drop off. Toronto: We provide a free shuttle service to and from the International Airport and any Hotels within the vicinity of the Airport. A Free Shuttle service is only available within the business hours. We have a 24 hours key drop off at the Best Western Plus Toronto Airport Hotel, and the shuttle can also be arranged with the hotel at a service charge of $10 to $20 to you. After hours shuttle service from the hotel is only available to the Airport. Please call for free shuttle 905-670-7368 or 1-888-317-9666. From T1: Take escalators to door C to level 2, Take the Link train to Viscount Station. Take the elevators from the platform to the ground level. From T3: Take the elevator at door D to level 3. Take the link train to Viscount Station and proceed to the ground level. There is a Courtesy phone inside Viscount Station.
Telephone
+15878858888
8.9/10 Very good
800+ ratings, 3 reviews
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Closed
Pickup
When arriving at the Calgary International Airport proceed directly to the rental counter. Follow the signs "Rental Car Centre" to Dollar to obtain your rental agreement and vehicle keys.
Telephone
+14032211806
8.9/10 Very good
600+ ratings, 2 reviews
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Closed
Pickup
When arriving at the Calgary International Airport proceed directly to the rental counter. This is located within the Rental Car Centre, level 3 of the Parkade and directly across from the airport Departures level. Please note, all cars must be picked up and dropped off on-airport. Follow the signs to Alamo and proceed to the counter to obtain your rental agreement and vehicle keys.
Telephone
+18336193653
8.6/10 Very good
1000+ ratings, 7 reviews
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Closed
Pickup
When arriving at the Calgary International Airport proceed directly to the rental counter. Follow the signs "Rental Car Centre" to Hertz to obtain your rental agreement and vehicle keys.
Telephone
+14032211676
8.6/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Please proceed to the National Car Rental location. Continue to the counter to obtain your rental agreement.
Telephone
+18336193655
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
When arriving at the Calgary International Airport proceed directly to the rental counter. Follow the signs "Rental Car Centre" to Enterprise to obtain your rental agreement and vehicle keys.
Telephone
+18336193654
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
After collecting your luggage, you can contact the store by phone or contact customer service via WeChat to arrange for pick-up.
Telephone
+14033991548 / +17788862666
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+19056707368
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival please call us at 587-355-9070 for shuttle service to the location. Vehicle delivery to the airport may be available for an additional charge, please contact U-Save directly for details.
Telephone
+15873559070
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+1 403 3983930
8.4/10 Very good
400+ ratings, 3 reviews
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Closed
Pickup
1. After placing an order, please contact us via WeChat: aucommcgy or email: infocgy@aucomm.ca to confirm your flight arrival time. 2. Upon arrival at Calgary International Airport (YYC), please contact Aucomm staff after collecting your luggage and exit from door #16 on the arrival floor. Aucomm staff will be waiting for you there and will stay in touch with you throughout. 3. Present valid identification and order number, Aucomm staff will accompany you to the store to pick up the vehicle (takes 5 minutes). Note: picking up the vehicle during working hours is free of charge. Additional fees will apply for pick-ups outside of working hours. In case of emergency, please call +1 8253655280 or +1 9055976889.
Telephone
+18253655280 / +14168226660
8.1/10 Very good
400+ ratings, 0 reviews
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Closed
Pickup
After you have retrieved your luggage from the baggage area, please call us at 587-885-8888 for shuttle check in. Proceed to cross the Arrivals roadway and wait at the shuttle pickup area identified as Bus Bay Number 22. This is opposite to door number 6 on the Arrivals level. Once at the shuttle pickup area at Bus Bay Number 22, please notify us directly at 587-885-8888
Telephone
+15878858888
8.1/10 Very good
2000+ ratings, 10 reviews
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Closed
Pickup
All renters go to baggage claim. All car rental parking is adjacent to the Rental Car Centre. Follow these directions to the Rental Car Centre: DOMESTIC ARRIVAL WITH BAGGAGE AND ALL INTERNATIONAL ARRIVALS: From baggage claims area on the arrivals level; follow overhead signage to Rental Car Centre elevator lobby located in the parking area directly across the street from the terminal. Take elevator to the second level, exit right and proceed to the Avis counter. DOMESTIC ARRIVAL WITHOUT BAGGAGE: Customer may proceed directly to the Rental Car Centre without going downstairs to the arrivals level. Proceed directly from security to the exits on the second level and across the street to the Rental Car Centre entering at either the north or south ends. The Avis counter is located to the right of the elevators.
Telephone
+14032211700 / +14032919121
8/10 Very good
2000+ ratings, 13 reviews
View details
Closed
Pickup
When arriving at the Calgary International Airport proceed directly to the rental counter. Follow the signs "Rental Car Centre" to Thrifty to obtain your rental agreement and vehicle keys.
Telephone
4032211806
8/10 Very good
1000+ ratings, 6 reviews
View details
Closed
Pickup
Airport Terminal Instructions COUNTER: Located directly across from the departures level in the car rental centre. CARS: Located in designated parking directly behind car rental centre. RETURNS: Same as pick-up. AFTER-HOURS RETURNS: Allowed. Park & lock vehicle. Place keys & completed contract in the drop box located at the kiosk.
Telephone
+14032211715 / +14032261457
7.9/10 Good
300+ ratings, 1 reviews
View details
Closed
Pickup
Serviced by Routes counter. Upon arrival, please call the below mentioned location number for pick up instructions and how to get to a shuttle. Calgary international airport: 403-398-3930.
Telephone
+14033983930
AVIS
8.8/10
ZOOM
8.2/10
Hertz
8.3/10
Alamo
9.0/10
Dollar
8.1/10
Thrifty
8.0/10
Aucomm
9.8/10
Budget
8.5/10
National
9.4/10
ACE
7.2/10
Routes
8.5/10
Enterprise
9.2/10
Discount Car & Truck Rentals
6.1/10
miles
10.0/10
Europcar
5.5/10
MEX
9.3/10
Shouqizuche
2.0/10
Reviewed: March 23, 2025
Very satisfied, it is easy to find nearby and convenient.
Reviewed: October 27, 2024
The counter staff were impatient. They tried to upsell insurance but stopped after being told it wasn’t needed. The car was upgraded for free, and aside from the unclean interior, everything else was fine.
Reviewed: November 13, 2020
Counter staff was extremely helpful. Surprised location was off site. Did not see that when booking
Reviewed: September 6, 2019
The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.
Reviewed: February 22, 2025
Hertz provides excellent service and offers a great experience.
Reviewed: January 14, 2025
The service attitude was great, and they even upgraded my car for free.
Reviewed: December 8, 2024
Very satisfied, even with poor English, they were very patient.
Reviewed: November 14, 2024
The car rental process was quick, the staff provided clear instructions, and both the pick-up and drop-off procedures were very smooth and efficient. The actual car provided was new, in great condition, and the interior was clean. Overall, it was a very satisfying car rental experience!
Reviewed: October 6, 2024
今回、Alamoでレンタルした車は、清潔感があり、外観や内装の状態が非常に良好でした。カウンターの場所も空港内で分かりやすく案内されており、手続きもスムーズで待ち時間が短く快適なスタートを切ることができました。返却手続きも非常に迅速で、スタッフが車両の状態を確認し、短時間で完了しました。特に、スタッフの対応が親切で質問にも丁寧に応じてくれた点が印象的でした。
Reviewed: February 5, 2025
Very satisfied, it was very convenient to pick up and return the car at the airport.
Reviewed: December 23, 2024
The car rental company provided very detailed information.
Reviewed: January 9, 2025
El personal fue muy insistente en querer agregar más cosas que no necesitaba y eso me molestó bastante
Reviewed: December 17, 2024
The staff at the counter was very very good . Puneet Kaur was the staff on duty . Extremely courteous and well behaved.. Performed her duty beautifully
Reviewed: November 10, 2024
Great customer service on collection and drop off.
Reviewed: October 28, 2024
The staff member who gave me the vehicle was relatively unbothered about customer service and just went through the motions. Often mumbling through terms and conditions and in particular any additional damage waivers, despite me taking out a full policy through QEEQ so the thrifty policy was not needed.
Reviewed: October 28, 2024
I have rented cars many times in North America, and Aucomm's service attitude stands out as the best among various rental companies based on my personal experience. Since they provide dedicated service for individual bookings, there's absolutely no waiting time. They check your flight details in advance, and the moment you step out of the airport, their vehicle is already waiting for you at the entrance. Signing the contract at their location is smooth and efficient.
Reviewed: October 25, 2024
The service was excellent, and the staff was very attentive and patient. Overall, from the time we landed and picked up our luggage, it took less than 10 minutes for them to come pick us up. During the ride, the staff explained many important details, which were very useful. The paperwork at the store was handled quickly, and they even helped us set up the in-car navigation. The car was very new, and it was meticulously cleaned both inside and out. When returning the car, we were in a bit of a rush and worried about missing our flight, but everything went smoothly. The car inspection was quick, and they immediately drove us to the airport in the same car we rented, so we didn’t even need to move our luggage. From returning the car at the store to reaching the airport check-in, it took less than 15 minutes. It was a great experience overall.
Reviewed: October 24, 2024
The Aucomm team was very cooperative. After renting the car, they created a group chat where we provided our flight details. They picked us up at the airport for car pickup, and returning the car was very convenient. We drove the car to the rental company, and after returning it, they dropped us off at the hotel.
Reviewed: October 20, 2024
The overall service was excellent, always responsive, and even provided travel tips. The rental company had well-maintained vehicles and was easy to communicate with. I will choose them again next time.
Reviewed: December 2, 2024
They always try to upsell you into a different car to the one that was booked.
Reviewed: June 16, 2023
픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.
Reviewed: August 8, 2022
El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.
Reviewed: October 2, 2024
The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!
Reviewed: August 13, 2024
The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.
Reviewed: July 18, 2022
The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.
Reviewed: September 26, 2024
Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!
Reviewed: September 2, 2019
The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...
Reviewed: August 29, 2019
This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++
Reviewed: August 18, 2019
They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.
Reviewed: August 18, 2019
We expected a Santa Fe; we got a Dodge Durango instead, but no big deal. What was TERRIBLE upon returning the car was that they said we had incurred damages/scratches to the front bumper and they were going to charge us. I did all the driving and we never hit anything. I drove almost all highway miles and parked safely/responsibly. When they first inspected the car they had it parked closely behind another vehicle so they never even inspected the front bumper. Is this a scam? Do they just tell everyone they scratched the front bumper, get money from them, never fix it, park it close to another car during inspection for the next customer? We will dispute any charges. I will stick to a national reputable car rental company from now on; this was so ridiculous and dishonest of them. We did not incur ANY damage to their car; we are very responsible and took great car of the car. They initially got us to choose them with a low rental price, then tried to make up the difference. Not a good nor respectable way to run a business. Hurts them in long run. Expect better.
Reviewed: October 13, 2022
They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night
Reviewed: April 13, 2022
The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.
Reviewed: November 10, 2021
Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual
Reviewed: October 9, 2017
Pick-up was quite smooth, and the staff was friendly. They gave me a new Nissan Pathfinder, said I was the first to drive it, with just over 30 kilometers on it. Returning the car was also very convenient, a quick check and done, even though the car was quite dirty, it was no problem.
Reviewed: August 17, 2017
After picking up the luggage at Calgary Airport, just walk out of the hall, cross the road, and go up to the second floor to find the rental office. Very convenient!
Reviewed: September 22, 2019
Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting
Reviewed: July 17, 2019
We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.
Reviewed: June 11, 2019
We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.
Reviewed: October 4, 2018
I chose this store because it was cheap, but had to wait a long time for the shuttle. The driving distance was over ten kilometers, and the return address was incorrect. I rented a Jeep Grand Cherokee but never received that model. Instead, previous renters either got a minivan or, like us, a Toyota seven-seater, which was front-wheel drive. After three hours of negotiation, the store clearly said they didn't have any Jeep models. Observing the car returns and the parking lot confirmed there were no Jeeps. The manager lacked integrity. We just wanted a four-wheel-drive off-road vehicle, but they claimed no vehicles were available and asked us to come back tomorrow. However, several foreign customers after us received a Dodge.
Reviewed: July 11, 2019
Thank you guys for making sure that a car is not going to be one of my concerns on my trip with great customer service and great vehicle!
Reviewed: August 22, 2018
The staff were very friendly, there were a lot of people in line to pick up the car, but the process was quick.
Reviewed: January 3, 2018
Waited for hours at the airport for the pickup service. They took us to a different rental company without explanation and charged us twice. Refund is still pending. This severely affected our time and budget in a foreign country.
It takes up 46% of all car rentals. Top selected car types are: SUV, Small, and Pickup Truck.
* Based on all bookings from Calgary Airport (YYC) for the last 30 days.
Lowest rental rates at the Calgary Airport (YYC) is USD 45.59 on average, and can go up to USD 99.29 at the busiest August. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Calgary Airport (YYC).
* Based on the scheduled pickup time of all bookings from Calgary Airport (YYC).
Most customers book a rental car from Calgary Airport(YYC) for 7 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 16% of the total bookings at Calgary Airport (YYC).Out of it, besides Vancouver, other top destinations : Edmonton, Saskatoon.
On average, Basic Protection costs USD 75.76 per day for SUV, USD 57.34 for Small and USD 98.38 for Van.
Do You Know?
No.1 Source Country
Customers from Switzerland choose Calgary Airport(YYC) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Spain prefer more spacious car models like Ford Expedition and Gmc Yukon.
Quite a Planner
Switzerland renters like to plan much more ahead, they usually make the online booking 188 days before pickup from the Calgary Airport (YYC).
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Customer Service
9.3/10 Excellent
100+ ratings, 0 reviews
View details
Closed