I originally booked the most expensive full-size Jeep, but was given a Chevrolet Equinox instead. I thought they were the same class so I didn't mind. After returning home, I found out that the Chevrolet Equinox sells for only a bit over ten thousand dollars domestically. If I had known, I would have booked a much cheaper small-sized SUV!
On the day of pickup, I found out the fuel gauge was below F when I was leaving the gate. I immediately complained to the staff at the gate, but they said the tank was full. Since it was my first time renting a car, I believed them, thinking there was a problem with the gauge. Driving from Calgary to Banff, a distance of over a hundred kilometers, I had to add 18.452 liters of fuel. From Banff to Jasper, a distance of over three hundred kilometers, I only needed 20.797 liters. Just an additional 2.345 liters could cover 200 kilometers. I only drove a total of 1115 kilometers during the entire trip. Can ZuZuChe provide an explanation?
The company's service attitude is okay, but in Calgary, the counter staff tried to sell a bunch of extras, and if you didn't want them, their attitude immediately became unfriendly. This was not the case in Toronto. I hope QEEQ can improve this.
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