Very happy with the vehicle. Pristine condition. On time as requested. Staff was professional and friendly. Will definitely prioritize this company for my car rental choice next time I return to Toronto.
About QEEQ:10.0/10
Pleased with the app and the simplicity. I world recommend that a rental in process not be included in the expired section, but be more visible during the dates of the rental period. For quicker access.
The van was great except the driver’s door didn’t respond to the lock and unlock key. We had to climb in the passenger door and reach across to open the driver door from the inside.
I called Zoom but was told that the rental was marked as a "no show". I explained that I arrived after the place was already closed so I called the next morning. They said there was nothing they could do and there were no other cars available. Since I rented from Easy, they told me to contact them for details.
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