The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.

The booking platform was fine but not enough details on the rental companies. I felt 'tricked' into booking with a sub standard company. It looked like a legitimate airport service, but was in fact not.

From arrival and departure at airport, to pick up and drop off of car, excellent service, excellent care.

The van was great except the driver’s door didn’t respond to the lock and unlock key. We had to climb in the passenger door and reach across to open the driver door from the inside.

Watch out for hidden fees. Change of province can make your rental uneconomic

The pickup and the car itself were fine. It would have been good to have information about nearby gas stations where we could have filled up before dropping off the car, because we couldn't find any close by when we were returning the car, and didn't have time to go looking around. Also, it would have been good to know that we could drop off the keys with the front desk of the hotel since we arrived early in the morning before Zoom staff was on duty.