The service was good, there are many counters at the airport so picking up the car was quite fast. However, the car I got was not cleaned after the previous renter returned it.
Pick-up and return procedures were very simple and amicable! The staff at the Calgary airport branch were kind. I'll definitely choose QEEQ again for my next international trip!
Reducing the waiting time and providing the requested car model
The queue for picking up the car took more than 1.5 hours, even though the pickup time was already scheduled 45 minutes earlier, I still had to wait an additional hour. I originally requested a Ford Escape but was later told it was unavailable, so I had to take a Jeep Compass instead.
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Customer Service
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View more >Reducing the waiting time and providing the requested car model
The queue for picking up the car took more than 1.5 hours, even though the pickup time was already scheduled 45 minutes earlier, I still had to wait an additional hour.
I originally requested a Ford Escape but was later told it was unavailable, so I had to take a Jeep Compass instead.
C.Kretzschmar
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