RHODIUM CAR RENTAL REVIEWS

Car condition was very bad. Fuel gage broke, wiper broke, high headlight broke.

The staff at the desk were so great!!

The counter staff so rude and was insisting to sale me full insurance and when i refused he Change his behavior and was not helpful at all i suggest to replace the front desk staff

Good service but i suggest to do after rent services as not to deal directly with the rent car Company

It could of been clearer that Rhodium and Goldcar where situated together

Poor service and terrible car cleanliness

Everything is great when you have a credit card.

Perfect and cheap as always.

Cheap price, nice car.

It was smooth and clear. I liked it.

Car not fully and newly cleaned upon collection (but no big deal, wasn't like dirty) and windshield fluid empty (a bit annoying). Everything else just fine and very good value for money - will likely use Goldcar/Rhodium again on next trip to Italy.

Just as good as any other car rental company.

Worst car rental company I've ever seen (and I've tried a few!). First, in Nice airport, Rhodium doesn't have a counter. You have to go to Goldcar. Funnily, I booked at Rhodium precisely to avoid Goldcar because of some bad previous experience with them! I had to wait for about 45min (2-3 clients). Then, The deposit policy is terrible and can be regarded as forced sale (if you don't want to pay for the expensive additional insurance, you have to make a deposit of 1228€ in my case). The woman wasn't very polite either. The car was parked in such a way that I couldn't even get in (I had to crawl via the passenger seat). The car wasn't in perfect condition, but none of the damage was reported on the papers I was given. So be VERY careful with the preliminary walkaround, even though the parking lighting isn't great. When I went back to the counter to report the damage I had noticed, I was almost insulted by the same woman, who clearly threatened me that my deposit might not be returned if I reported that many scratches.

The booking system was easy to use, and the price drop monitoring with automatic re-booking was a nice bonus! I was surprised, but it actually saved me quite a lot. The only problem is that it was never mentioned during the booking process that I would have to get the car from the Goldcar counter. Had I known that, it would have been a no-go for me.

They proposed me a electronic toll syst for the car, i accepted and then the car was not equiped. I went to the counter aftwr the return of the vehicle ans they refused to refund me the money i payed for the system. Now i have to email the company to beg a refund because of their mistake... What a mess...

I had read some bad reviews before travel so made sure we thoroughly checked the car for damage. We took photos & amended the damage sheet. When we arrived back the car was quickly checked over & there were no issues

Came up with a great price & everything was easy to navigate & book. After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.

Rhodium Representative was great.

very bad service loacation is bad feels like a scam

Fácil de encontrar

Servicio muy bueno

The front desk staff was aggressive with us, telling us we needed to spend an additional 237 euros and that Easyrentcars did something illegal by renting us one of Goldcar/Rhodium's vehicles. She tried to sell me things that were already covered in my Easyrentcars contract and kept us at the desk for over an hour. She demanded a copy of the contract and continued to tell us this was illegal. I refused to pay the additional fee, which infuriated her, but she finally gave me the keys. The vehicle had damage on it that was not indicated on the initial document, so they re-did it and gave me another. I took pictures just in case they gave me a hard time when I returned it. When I returned the car, I had no problem at all.

Easyrentcars was great! Easy process on-line. No problems!

Le temp d’attente est un peu trop long quand on vient en famille a cet emplacement. Et peut-être afficher un plan détaillé dans les réservations.

Excellent service

Would definitely recommend

Car was fine. Easy to pick up and drop off

Price drop saved me $15. Fabulous extra service.

Rhodium in Gerona is operated by Gold Car who look for ways of charging you extra.Their new one is to take a deposit for the tank of fuel which is only refunded if vehicle is returned newly filled up. If they need to top it up you are charged the cost of the fuel plus a €60 service charge! Check your contract very carefully when you collect the car as they have previously added extra insurance cover I had declined.

EasyRentCars a cars system is generally quick and economical but you have to check you have selected the full to full option and mileage allowances.

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.