Great rental

Car not fully and newly cleaned upon collection (but no big deal, wasn't like dirty) and windshield fluid empty (a bit annoying). Everything else just fine and very good value for money - will likely use Goldcar/Rhodium again on next trip to Italy.

Just as good as any other car rental company.

Affitto auto tutte le settimane, ma mai mi sono ritrovato in queste condizioni. Personale scorretto arrogante approssimativo. Pensate che mi hanno dato l’auto con due incidenti e uno neanche era stato segnato. Fanno dello sciacallaggio vero per far sì che si acquisti la loro assicurazione casco. I peggiori in assoluto su tutta ciampino.

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

Counter staff tried to sell us additional insurance for 300 USD telling us that insurance we have bougt on easyrent car is not valid, what was not true. We did not buy it.

Counter assistance tried to charge a further £250 for insurance insisting I was not covered and then would not let me take the car without charging a further £30 for it being a diesel?

It was easy but then I was hit with hidden charges on pick up