RHODIUM CAR RENTAL REVIEWS IN CROATIA

I really can't believe how rude the the counter staff was. I don't know if it was a high pressure sales technique but the guy did his best to make me feel like an idiot for not taking "option 2" to pay an additional £100 and having full coverage. I insisted on taking the option with no additional coverage but then the deposit required was 1600€, which is much higher than the "Estimated deposit amount: 8250.00 HRK" (approx 1100€) as stated in the terms and conditions. This is more than the limit on my credit card, so I had no choice but to pay an additional £100 to get the additional coverage. I feel this is an extremely misleading, underhand technique to make you pay an extra £100. I told him I've rented from Goldcar 3 times and had a consistently bad experience and he said "well you're an idiot for booking again, do you want to cancel? There are plenty of other providers here. Goldcar would be the best company in the world if your credit card had a high enough limit". So rude! When booking through Easyrentcars I was disappointed to learn it was with Goldcar. I will be writing to formally complain to Easyrentcars and Goldcar/Rhodium.

Nous avons été contraints de prendre une assurance complémentaire forcée ( tout comme un autre couple ) . C est de la vente abusive . Nous avons tenté de refuser : il nous répondu :" tanpis pour vous j annule donc la réservation et vous perdez votre argent !!" Voilà ce que l agent nous a dit ! Honteux !!!!! Pas de lumière sur le parking . La personne nous donnant la voiture a refusé de faire le tour de la voiture .

The Sat Nav. of the car we were originally given did not work we had to wait a further half an hour for another car. The car we were eventually given was an upgrade from that booked. I was not aware of the additional cost for a driver of 75 years. This made the whole booking rather very expensive.

Pickup was way to long. Waited almost an hour if not more to get my car. Needs to be quicker.

Car Rental is excellent, Only issue is that took 2 months to return Damage Deposit back to Credit Card account.

Overall bad experience.

Pick up is not at the airport. Took us half an hour to find the pick up location by asking other companies about this one. By chance, on company was kind enough to call Rhodium to pick us up. Car was not the same we booked. The car was ok to drive but with some pucks.

The only issue was the GPS did not understand where the drop off location was. the staff should perhaps suggest that the customer drop a pin for easy return