“Rhodium aka Goldcar add a lot of extra money upon arrival”
About Rhodium:2.0/10
Took a long time to be served, as people were complaining about additional costs they were forced to pay. I paid £16 for the week, but had to pay €255 extra at the desk. Disgusting. €130 insurance and €125 petrol deposit which I still haven’t got back despite returning with a full tank. Worst rip off I’ve ever experienced. Con artist cow boys. Ruined my holiday really. Upon return I was told my petrol deposit will be returned automatically in 2 hours. It’s now 2 days and I don’t think I’ll see that money again!! Just to reiterate, was supposed to be £16.00. Cost me €255!
Car was clean on outside but inside upholstery stained and needed a deep clean. The car had numerous marks on bodywork and I was apprehensive signing off on the condition. The car run ok for the week although the tyre pressure monitor activated. Overall I would give the car a 6/10
The car was great. Easy to pick up. Dropping off more difficult. Filled with fuel on way to airport as it was three kings day and not all filling stations open. But got turned away at drop off and sent to airport station to fill up again 1.60 euros worth!!!!
“Everything Excellent Except Pick Up Time Which Was Terrible”
About Budget:9.3/10
Everything about the car rental was very good indeed except the time to it took to pick up the car. It took over 2 hours ! The representatives were very pleasant and helpful but each customer took an average of 30+ minutes to process, only one customer was processed under 30 minutes.
The drop off time and process however was excellent !
About QEEQ:10.0/10
Very impressed with Easyrentcars.com. The process of booking was easy and clear.
Have hired from this company before and one of its main advantages over other competitors is the lack of queuing! It may be about £30 more expensive, but I would rather pay this premium, than have to wait for up to 2 hours (as have experienced in the past!), just to get a 'cheaper' deal!
About QEEQ:10.0/10
First time I have used this and it made the whole hire process so much easier - I had peace of mind, I knew exactly what was already covered in the hire agreement. I actually think that this made a difference at the car hire counter because, unlike last time, no one tried to sell me additional cover! Hence, I knew what I was paying at the outset and there were no hidden extras!
There were a lot of people in line, but the process was very fast. There are two deposit options: one involves paying a deposit, and the other is paying €20 without needing a deposit, and all insurance claims are fully covered.
I had read some bad reviews before travel so made sure we thoroughly checked the car for damage.
We took photos & amended the damage sheet.
When we arrived back the car was quickly checked over & there were no issues
About QEEQ:10.0/10
Came up with a great price & everything was easy to navigate & book.
After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.
Car was a fairly new with a good spec. I couldn't have expected any more. The only issue I would raise is that the Budget booking information stated that they require an International Driving Permit. Even though the UK gov website said it wasn't required by law, I got one just in case . It wasn't requested at pickup.
About QEEQ:10.0/10
QEEQ communicated very well and I would use them again.
Car hire desk were very friendly although beware of the expected up-sell to a bigger car and/or additional insurance. There was very little information on where to go to collect the hire vehicle so I ended up calling Dollar direct who advised me where and when to wait for the transfer.
About QEEQ:10.0/10
Booking process very smooth however feel as though the information given about collecting car from the airport was lacking.
“Cette agence est une véritable arnaque Nous avons dus rajouter 133€ pour leur assurance obligatoire”
About Orlando:4.0/10
Cette agence est une véritable arnaque Nous avons dus rajouter 133€ pour leur assurance obligatoire alors que la CB est une carte Gold d'une banque internationale (HSBC) et tout le monde y a le droit... d'ou le temps très long pour récupérer les voitures. De plus leurs voitures ne sont pas basé à l'aéroport mais il faut prendre une navette (perte de temps) Les voitures sont plutôt ancienne abimé à l'intérieur et à l'extérieur. A éviter !!!!!!!!!!!!
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