“Goldcar/Rhodium employee was awful, aggressive and rude. Easyrentcars was great!”
About Rhodium:8.3/10
The front desk staff was aggressive with us, telling us we needed to spend an additional 237 euros and that Easyrentcars did something illegal by renting us one of Goldcar/Rhodium's vehicles. She tried to sell me things that were already covered in my Easyrentcars contract and kept us at the desk for over an hour. She demanded a copy of the contract and continued to tell us this was illegal. I refused to pay the additional fee, which infuriated her, but she finally gave me the keys. The vehicle had damage on it that was not indicated on the initial document, so they re-did it and gave me another. I took pictures just in case they gave me a hard time when I returned it. When I returned the car, I had no problem at all.
About QEEQ:10.0/10
Easyrentcars was great! Easy process on-line. No problems!
Car not fully and newly cleaned upon collection (but no big deal, wasn't like dirty) and windshield fluid empty (a bit annoying).
Everything else just fine and very good value for money - will likely use Goldcar/Rhodium again on next trip to Italy.
“It was stressful and chaotic at the check in, but at drop off it was excellent.”
About Rhodium:6.7/10
Rhodium need bigger clearer signs and better disrcription of license requirements when booking. An international driver permit was required if drivers license is outside the E.U. without Rhodiums coverage. I had to take their coverage.
About QEEQ:10.0/10
Show information clearer on the website about International Driver Permit.
Машина чудесная. Сервис тоже.
Единственный момент! На стойке регистрации нас не предупредили, что нужно будет заправить AdBlue через определённое количество километров. Это добавило нам дополнительные расходы.
About QEEQ:10.0/10
Thank You!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Moverse con EasyRentCars es muy facil
Relevant Reviews on Rhodium in Italy
Cindy Hill
-
-
-
-
View more >-
-
-
-
View more >Dan Larsson
-
-
-
-
View more >M.Fletcher
-
-
-
-
View more >Veronika
-
-
-
-
View more >