I think I was given a car which was not of the advertised class. As we were with 2 kids tired after the long flight we just took what was given. The car itself was alright though.
About QEEQ:10.0/10
QEEQ was really good, tracked price drop and rebooked automatically. Definitely will use again.
The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.
Overall, I am quite satisfied. After arriving at the store, I waited 20 minutes to handle the paperwork. I booked an automatic but was given a manual at first. After my complaint, they changed it to an automatic. The car showed a range of 471 kilometers when I picked it up, and it showed 461 when I returned it. They charged me 20 euros for the missing 10 kilometers of fuel, which I think is a bit excessive!
They have too many tricks. The most severe one is the changing license plates. Once you drive out and the license plate is missing, they charge you a few hundred euros. The police have already confirmed their tricks. The day before I went to the police station, their company had reported 3 plates missing.
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Kobi
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