Rented a car for just one day, but they required purchasing a minimum of ten days of Austrian highway tolls. Normally in cashless countries, rental companies include the annual highway tolls in the rental price.
The vehicle was very dirty inside with alot of external damage.
Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract).
They promised to refund me and never did. Luckily qeeq assisted with refunding me
It took an extremely long time, and the type of car provided was completely different from what was promised. The car had a lot of scratches and was in poor condition.
Terrible experience. Both pickup and drop-off were troublesome. The deposit was charged to the credit card instead of pre-authorization, and it's been a month without a refund.
Refunding the deposit is really problematic. Other companies use pre-authorization, but this one insists on charging the credit card. It's better to avoid this car rental company.
The car pickup location is super easy to find. Just turn left after exiting, and there’s a row of car rental companies. Service is quick, and returning the car is straightforward—the staff just did a quick check and it was fine.
Booking a car is relatively convenient, but the actual vehicle model depends on the store. The procedure is cumbersome, taking nearly an hour, and there's strong promotion of additional insurance.
Do not rent a car from this company! The deposit was charged as a regular payment, and it's been over two months without a refund. I noticed many people had similar experiences based on the reviews. This seems to be a recurring issue.
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