UNITED KINGDOM CAR RENTAL REVIEWS

Waited pretty long and my tire had a slow leak. No one was rude or anything so I enjoyed the employees for sure.

Seems pretty good. Might use it again.

All very good very pleasant and helpful stafff

Very good

Team was very friendly and understanding, will recommend taking car from them.

Have used Dollar at Derry airport twice recently and on both occasions the staff have been very friendly, helpful and efficient in getting me on the road and booking the car back in on return.

Very easy and user friendly app for booking car hire

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley. No staff to receive car at Gatwick North terminal, but just parked and left key in the box.

Very smooth pick-up process. Helpful staff at pick-up and return locations.

It took a while to pick up the car but there was two of us picking up cars so that’s probably why. Connor who organised our cars was excellent! I’ve never got the extra insurance before when hiring a car but he explained the benefits really well which encouraged us to pay the extra. However it did mean that the daily rate was comparable to other companies and Enterprise weren’t the bargain we initially thought. Connor was friendly and personable. He explained the wear and tear conditions of the hire really well which I don’t think I’ve ever really understood before. Excellent customer service! And they upgraded us to an automatic which was much appreciated.

All good as above

All good as above

Wonderful Hire co, very experienced

Easy Navigation and online service 5*

Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.

All fine.

All very smooth and easy. Would recommend.

All fine.

Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.

Staff very helpful explaining the breakdown of the cost and not pushing to buy additional insurance. Gave a discounted rate to upgrade from Peugeot 5008 to Volvo XC60. No regret for the upgrade.

Simple to use and seamless booking.

Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.

Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car

The iOS app is good. It could be improved by being able to save favourite companies so you don’t have to manually select them every time a search is done. The website is not as good as it used to be. Annoying you can’t list cars by order of price.

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This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.

it was great and will refer others

Quick and essy

Very quick and easy booking process

It was much nicer than I expected, and certainly much larger. It was an AMG model which I wasn't expecting.

Fantastic platform. Will be using it for an upcoming trip.