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Live chat Email us Service Code: 6310694356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6310694356
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AVIS, London Heathrow Airport Terminal 3&4 Car Rental

AVIS 4000+ ratings, 52 reviews

London, England, United Kingdom

8.5 / 10 Very good

AVIS - London Heathrow Airport Terminal 3&4 Information, Car Rental Instructions & Policies

Address

Central Heathrow Loc Northrop Road, London, TW6 2QA, UNITED KINGDOM

Telephone

+4403445446000 / +4401344484100

Pick-up Instructions

The AVIS - London Heathrow Airport Terminal 3&4 car rental location is located out of the airport

AIRLINE PASSENGER: Our central Heathrow car rental station is open 24/7 and is a short shuttle bus ride from Terminals 2, 3 and 4. From Terminal 2 you can get the shuttle bus from stops 7 and 8. From Terminal 3 you can get the shuttle from bus stop 17, and from Terminal 4 its bus stop 2. Once you arrived at the bus stop, please call the rental company for shuttle bus arrangement. Tel:+44 01344484100

Drop-off Instructions

For passanger departure at T2/3/4, please return your vehicle to our off-airport car park. Address: Northrop Rd, Hounslow TW6 2QA , UK. Google map link: https://maps.app.goo.gl/MrmBDSQm9qFMuqF37

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Young Driver Fee applies at 23 - 25 years old with charge of GBP 32.5 - 37.7 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Heathrow Airport T1-T4

0.2 mi from Heathrow Airport

1.2 mi from Heathrow Airport T5

Railway Stations

12.6 mi from Paddington Station

13.7 mi from Victoria Station

14.6 mi from Euston Station

Hotels

11.7 mi from Copthorne Tara Hotel London Kensington

11.9 mi from Seraphine London Kensington Garden Hotel

12 mi from Millennium Gloucester Hotel London

Other Landmarks

14.5 mi from Big Ben

14.5 mi from Trafalgar Square

16.6 mi from Tower Of London

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 51.470277777778 -0.45916666666667

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.5 / 10 Very good

  • Vehicle condition: 1.7
  • Vehicle cleanliness: 1.8
  • Spaciousness: 1.7
  • Counter staff: 1.6
  • Pick-up location: 1.7
  • Drop-off location: 1.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • H.Qarni

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    AVIS staff didn’t record the scratches and dent on the system and the fuel tank wasn’t full.
    Read More >
  • Jwb

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Exceeded
    Read More >
  • Mohammed

    London

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very nice service although computer went down and the service staff should have jumped to another colleagues computer to finish the transaction as they were free.
    Read More >
  • K.SUZUKI

    London

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    車の受取と返却はとてもスムーズでした。
    Read More >
  • J.Mvondo Gomila

    London

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    No me quisieron alquilar ningún vehículo por tener permiso de conducción español
    Read More >
  • J.McDougall

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great staff and very little time needed to sort out - got a bigger car than booked (for no extra cost) which was also very fantastic. Would highly recommend.
    Read More >
  • A.Al Hesni

    London

    6.7 /10 Average

    Reviewed: Sunday, December 22, 2024

    very difficult to extend, when calling costumer service, no one picks up the call.
    Read More >
  • L.Mash

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.
    Read More >
  • m.CAMPBELL

    London

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    A reliable and trustworthy company that provided me with a great vehicle and quick and dependable shuttle service from the airport.
    Read More >
  • Andy

    London

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.
    Read More >
  • EG

    London

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON
    Read More >
  • Caesar Dunlop

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service attitude and the vehicle condition is excellent.
    Read More >
  • Teresa Herty

    London

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    I booked an automatic GOLF for about 5500 RMB for 15 days, but the AVIS staff said they didn’t have any GOLF available and only had a Hyundai I20 from Korea for 780 pounds (including 90 pounds for Ireland), which is quite a difference. During the drive, I found the car in good condition, but it clearly lacked power. Later, I had to extend the rental by 2 days and, with the help of the renting service, the extension was set at 108 pounds for 2 days. After returning the car with 4500 kilometers driven over 17 days, we noticed a crack in the left front tire. The inspection staff said it was a minor issue and, since we had full insurance, we wouldn't need to pay extra. However, we were still charged an additional 20 pounds for tire repair, which we questioned since we had full insurance. As we were rushing to catch a flight, we didn't spend more time disputing it. All the staff who assisted us were courteous.
    Read More >
  • Raymond Moulton

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied, everything was pretty good.
    Read More >
  • Joyce Funk

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I booked a Golf automatic or similar model, and ended up getting a PEUGEOT 3008 SPORTHDI163, which was excellent. It had enough space and great power. The pickup process was simple, although the staff insisted on selling us additional insurance despite us already having comprehensive coverage from home. It might have been a language barrier. After asking them to amend the contract, they seemed a bit unhappy. Aside from that, everything was great. Returning the car was easy as well.
    Read More >
  • Natalie Springhall

    London

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    When I went to pick up the car, they said the reserved model wasn't available and asked me to upgrade. I insisted that I had a reservation and asked them to check the parking lot. Eventually, they gave me the reserved model. I had already purchased full insurance, but they still added windshield insurance and other coverages, costing me 30% more. I used self-service return, and the next day I went back to get a receipt. They told me the computer was broken and couldn't process it. I left my email address and asked them to send me the receipt, but a week has passed and I still haven't received it.
    Read More >
  • Vita Hugh

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    They provided a higher class vehicle, overall satisfied, but it took some time to get the vehicle.
    Read More >
  • Albert Irving

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff were patient and professional.
    Read More >
  • Amos Ella

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I had a full insurance order, but the staff at the counter didn't check properly and added extra insurance. When returning the car, I found the cost to be higher. After some negotiation and showing the original order, the issue was resolved smoothly. Apart from this hassle, the overall process was quick and smooth, and the company was reasonable.
    Read More >
  • Calvin Joan

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient procedures
    Read More >
  • Verna Howard

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Extremely convenient for pick-up and return.
    Read More >
  • Nat Watt

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great, the procedures were even simpler and more convenient than expected. The car was in good condition, almost brand new.
    Read More >
  • Lee Doyle

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    At London airport, there is a shuttle to the office. Just wait at the bus stop, very convenient
    Read More >
  • Gladys Sainsbury

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff attitude was good, but they seemed inexperienced and made an error that locked one of my credit cards. We had to use another card to complete the process.
    Read More >
  • Isaac Wallis

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It seems like they tried the usual tactic of upselling extra insurance and GPS when I picked up the car.
    Read More >
  • Abner Timothy

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Burton Brook

    London

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car given to me was not clean at all, from the soaked driver's seat to the dirty back hatch! The entire car was full of scratches, about 10 in total!!! As an Avis fan, having traveled around the world with Avis, this is the worst car I have ever seen! I hope I can get an explanation!
    Read More >
  • Eudora Dan

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service was enthusiastic, the processing time was fast, it's open 24 hours, and the airport shuttle bus was very convenient.
    Read More >
  • Camille FitzGerald

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I booked a Tucson but got a Skoda instead. Fortunately, it was a smaller car, which was better since many rural roads in the UK are single-lane and larger cars can be difficult to drive. The rental company was easy to find. We stayed in London for a few days, then went to the airport to rent the car, and finally returned it at the airport. The rental agent was very kind; he asked if we needed insurance, we said we already had it, and he didn't push us to buy theirs. Returning the car was even simpler; they just did a quick inspection.
    Read More >
  • Burgess Bowen

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car rental company's service was quite good, but the vehicle was not the one we reserved online. We booked a Peugeot 5008, but when we arrived, they informed us that it was no longer available. We had to accept a Citroën C4 Picasso. After accommodating 7 people, the trunk space became very limited, so we ended up driving in relatively cramped conditions for the entire 13-day trip.
    Read More >
  • Valerie Stilwell

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent!
    Read More >
  • Prima Maltz

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Knew we already had insurance, so no hard sell.
    Read More >
  • Emmanuel Field

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Julie Maltz

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Both pick-up and drop-off were very convenient. It's close to the airport, and there's a free shuttle to the terminal.
    Read More >
  • Rita Galsworthy

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It's just okay, the car was mediocre.
    Read More >
  • Florence Tennyson

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Quinn Dickey

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Jonathan Sawyer

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Service was great, almost no need to queue.
    Read More >
  • Burke Jacob

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The sales method at Avis in the UK is very problematic. At T2, the staff told me that the Opel Crossland X I rented was unavailable, and I could only rent a small Vauxhall Astra, which could only fit one large piece of luggage. When I got to the parking lot, I saw several SUV-like Opels. After discussing with the manager at the store, they finally gave me a Vauxhall Mokka X.
    Read More >
  • Queena Symons

    London

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Good vehicle condition
    Read More >
  • Wade Young

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Highly satisfied
    Read More >
  • Nancy Leonard

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service is pretty good. They might ask if you want to upgrade to a bigger car; you can just refuse. There aren’t many people, and the pick-up and drop-off procedures are quite smooth.
    Read More >
  • Sabrina Salome

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service by the staff was excellent.
    Read More >
  • Jean Coffey

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied. I want to give a shoutout to the car rental company's excellent support and assistance throughout the entire process.
    Read More >
  • Booth Whittier

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The shuttle bus arrived somewhat slowly.
    Read More >
  • Dawn Meredith

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Eunice Hodge

    London

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    When picking up the car, I was informed that my reserved model was unavailable, and then they recommended more expensive models. This seems to be a common tactic nowadays.
    Read More >
  • Broderick Lambert

    London

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Around 7 PM local time in the UK, the car broke down while driving. It delayed us until noon the next day. The rental company offered no compensation. Very disappointing!
    Read More >
  • Faithe Peggy

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall experience was great
    Read More >
  • Borg Joyce

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied!
    Read More >
  • Oswald Norris

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied with AVIS's service! The vehicle was almost brand new and in excellent condition.
    Read More >
  • Trista Cromwell

    London

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Wide selection of vehicle models, attentive service, and straightforward rental procedures
    Read More >
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