NATIONAL CAR RENTAL REVIEWS IN GERMANY

Very good

Located right in the airport, very convenient.

The NATIONAL counter is very small, and there are few people renting cars, so there's basically no need to wait in line.

counter staff extremely helpful, friendly, professional.

Like: we got a better car than expected

Pick up process and staff was excellent. But drop off process terrible. there was no enough explanation for exit and to go to the departure counters of the airport. With me other customers also were trying to find the departure elevators and throllies.

Almost ok, not magic.Normal

Not as good as expected, customer service was satisfactory! Handover process needs improvement

Poor. No petrol cars only an electric with 50% charge. “No charger” claimed. When I picked up the car a charger was right next to it. They couldn’t be bothered. Range supposedly 158 kms for a 194km journey. Rubbish it lasted 60 1/2 hour wait and I supposedly had 170 again it fell so fast (no heater no radio in eco mode) I had to stop for another 1/2 hour and by the time I reached the airport I had 16 left. Awful.

Really frustrating. In the app have to have magic pass to sign in but when you sign in it asks again and round and round we go it pushed to the website NOT within the app. If it is some kind of user error then the site is not intuitive

It was so fare ok

N/A

Very satisfied

National Car service is good but car we get diff car which we booked and they charge 10Euro extra for that.

This is the cheapest portal to rent a car.

Did not provide the reserved model. The provided vehicle was smaller in capacity than the reserved one. There were no other options, and we had to accept it. The car was not in good condition, even though it was fairly new. It started showing faults not long after we began driving. It was a diesel car, and we had to look for the manual to find out that the AdBlue was empty. Not sure who is responsible for this cost.