DOLLAR CAR RENTAL REVIEWS IN GERMANY

A big queue and a long wait at collection was the only issue. Staff seemed very slow serving each customer. It seems more advanced preparation could be done as all bookings are done in advance, so why so much paperwork is filled in on the day, I have no idea!

The car we were given was actually a Hertz car, not a Dollar one. Everything was fine, other than when we picked up the car, the guy at the rental counter in Munich specifically said it was a diesel car. Part through through our trip, we needed to fill up with fuel, nbut the diesel nozzle didn't fit the tank. The tank suggested it was petrol. We called Hertz to ask what to do, We were told that the records stated diesel and "good luck". we spent a lot of time trying to decode the VIN numkber, but that didn't help, we researched the make / model of the car (Ford Kuga) online but that din't help either. We were close to going to a Ford dealer to get their help but it was the weekend. So in the end we filled up with petrol and everythingwas fine. When we returned the car to Frankfurt, the person who greeted us told us it was a petrol car. Your records for this vehicle need to be cahnged, or at least not have your counter staff tell customers incorrect info. Other than that, the car was excellent

Booking was very easy using Easyrentcars.com

Leider nichts

No, was a bad experience. I paid 100 euro more than the clerck told me and post-factum explanations were very poor.

Flawless experience, very smooth and exactly how it should be

They ripped me off and charged me three times the amount that was mentioned on your receipt!!!! I will do everything to get my money back. Really concerned about my upcoming booking with you.

Car was good, collection and drp off was nice and easy, fast,

Yes.

Got a best possible price, which is nice.

Brand new car very good also the staff

Terrible service. Forced me to take out insurance when I had a card that covered it. Charged for taxes extra this EasyRentCars said were included

I have now 1107$ onhold from my credit card waiting for too long. The lady checked the car on my returning back and confirmed that is everything is fine. I need this amount of money to be released.