BERLIN CAR RENTAL REVIEWS

El coche superó las expectativas, prácticamente nuevo, con control de velocidad y de tracción. El personal amable y profesional. La entrega rápida.

La reserva fácil de realizar

A German uncle was very enthusiastic and friendly. He didn't try to upsell and only asked once about insurance.

Very satisfied

No details of company or that you had to go to europacar Brought your insurance onlu to find out i had to buy europacars insurance as well! Europacar also would not take cc payment without a pin even thoigh card was present

Price was good Lots of hidden extras that then bumped the price back up

Dejado el coche fuera horario de oficina he dejado la cartera con tarjeta de crédito y carnet de conducir No fue posible recuperarla en el momento Álamo se niega a contestar al teléfono por lo visto también a qeeq y tampoco contestan a las mails Hay ido de persona mi hermano y también otro familiar pero dicen que no han encontrado nada, cuando yo tengo foto De la cartera en el coche Una vergüenza

Se ha activado en cuanto reporté el acontecimiento pero no ha conseguido nada

Leider nichts

Very satisfied. The service attitude is excellent, communication is prompt, and the staff is very enthusiastic. Great job! Thank you!

The staff were very friendly.

I rent cars frequently; it's okay.

Excellent!

I booked a Mercedes but got a domestic MG instead. High fuel consumption and small tank. The interior was not cleaned and there were cigarette butts! Terrible experience.

I couldn't reach the car rental company by phone. When I picked up the car at night, I didn't notice there were scratches on the body. When I returned the car, they said they would charge me for it. Also, the car I rented was different from the one I picked up. I felt cheated. Next time, I will make sure to clarify every term before renting.

Pretty good

First time renting a car in Europe, perfect experience.

Yes

Good experience, the handover point is actually very convenient but the navigation shows it a few hundred meters before arrival.

Terrible experience. I paid a deposit of $342.21, but after returning the car, I only got back $78. They deducted $246.2, even though I returned the car with a full tank of gas.

Efficient service and good attitude

Excellent service. Since I had less than 2 years of driving experience, they downgraded my car to a Mercedes wagon and even compensated me for the price difference. The staff at the store were very polite, and the insurance costs were very transparent. I was very satisfied with this trip to Germany, especially Munich. We toured around Germany and loved every city. The German people were very friendly, and the highways had no speed limits. Mostly, you turn right at red lights, overtake from the left, and if you're driving slowly, please stay in the right lane. I drove at 150-160 km/h in the leftmost lane comfortably. Remember to use your turn signals when overtaking and returning to your lane. Overall, you need to strictly follow the rules. This trip had zero accidents and zero violations.

Excellent service. As my driving experience was less than 2 years, they swapped my car for a lower tier one, a Mercedes station wagon, and refunded the difference. The staff at the store were extremely polite, and the insurance prices were very transparent. This trip to Germany was highly satisfying, especially in Munich, which I loved the most. Traveling around Germany, I liked every city, and the people were very friendly. The highways have no speed limit; most right turns were allowed on red lights, overtaking is done on the left, and slower vehicles should stay on the right lane. I drove at 150-160 km/h in the leftmost lane. Always use your turn signal when overtaking and returning to the original lane. Overall, stick strictly to the rules. This trip had zero accidents and zero violations.