We were given a 10 year old car with visible signs of ware and rare.
The air-condition did not work, which we mentioned on drop off. The staff told us that if we had phoned them they would have changed the car, but it would be an inconvenience for bus to have to go again to the company to get a different car, so we didn't bother.
The staff were very friendly and polite.
“They didn't have the car I'd booked and you can't trust the ratings.”
About Keddy by Europcar:2.0/10
I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day.
I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport.
I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...
“Terrible. I’ll never rent a car with KEDDY rental car”
About Keddy by Europcar:2.0/10
KEDDY didn’t give any instructions about how to find their office or notice me that they work with europcar. When I found that information online, I went to the office and they told me that they half different policies that KEDDY. They price that I have booked had extra fees and the full insurance that KEDDY have given me didn’t work with europcar. The worst experience ever.
“A smiling face awaits you in Leros to give your car keys...”
About Keddy by Europcar:6.0/10
Great people in Leros, very kind, professional & cooperative, thank you...
Cars tired due to end season.
About QEEQ:10.0/10
Great to see Easyrentcars.com is among the very few sites you can internationally book a car in Leros island. We hope the same can be valid in other islands like Lipsi, Symi and Kalymnos.
All good, only issue to find out the pick up location, with a small child and luggages it was a painful experience and we did not see at the arrival any clear indications
Probablement la pire voiture que je n'ai jamais louée. Vieux véhicule, bruits de carrosserie branlante, équipements endommagés. Je suis surpris qu'elle aie tenu l'ensemble du séjour.
Car was scratched up all around, interior lights did not work, some doors handles hardly worked... altogether the vehicle was in a poor condition. But it did drive..
1. They don't have counter at Athen airport, it is difficult to find the person who holding small sign plate indicate Europcar
2. They PIC in Europcar insisted to buy insurance for 60Euro
3. The car was not ready for pickup, we have to wait half an hour
1. They don't have our Nissan Pulsar car ready when we reach there
2. They offer a smaller Nissan Micra and asked us to return the next day to exchange
3. And they offer an no need to fill petrol offer to us, so we returned the car without fill any petrol
4. They do not open until 8am, so they asked as to return the car at 730am without lock the door and leave the key inside the car
The staff were very helpful and allowed us to leave our suitcases in the office for a few hours when we dropped the car off. The only thing was the lady serving us said it would be helpful if we bought the car back before 10am as it would be easier for her. We had booked the car until 10am.
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