A smiling face awaits you in Leros to give your car keys...

I have already detailed this in my first review.

KEDDY didn’t give any instructions about how to find their office or notice me that they work with europcar. When I found that information online, I went to the office and they told me that they half different policies that KEDDY. They price that I have booked had extra fees and the full insurance that KEDDY have given me didn’t work with europcar. The worst experience ever.

DO NOT RENT A CAR FROM THIS PLACE. I visited Kefalonia with my girlfriend and rented a car here for 2 days. We were offered 50 Euro insurance but declined because we had purchased external insurance. The car was inspected by a Europcar team member and scratches and marks were noted. The underside of the car was not inspected. We were EXTREMELY careful when driving around for 2 days. Upon arrival, the car was inspected and we were told that a there was a scratch on the UNDERSIDE of the car and 300 Euros was payable. I can guarantee you that not only did we not cause this scratch, but that the underside of the car was NOT inspected properly in the first instance. Please see the photo of the scratch I was charged 300 EUROS FOR (thank god our amazing external insurance covered this- RentalCover.com)

The car was old rusty and the air conditioning was not consistent in working. Remote not working. This is not a car that I would have rented for the money I paid. Was told drop off could happen at 7am on a Sunday morning as I had a ferry to catch at 8:10. Had to leave keys with a nearby shop attendant and leave car on the street. Later found out that they normally don't open until 930. Caused undue stress

Slow and bad customer service. I came the day before my reservation when they were not busy asking them if there was some paperwork I could do in advance and they told me don’t worry don’t worry we’ll do everything tomorrow. Then I have arrived here today and they have asked me to send them by email the confirmation of the booking. They seemed to not even have my booking clear and I have been waiting now for more than half an hour because every single telephone call seem to take preference over myself being here in the office. Avoid this place if possible and rent some where else