KEFALONIA AIRPORT CAR RENTAL REVIEWS

Good small local business. Received upgrade to diesel automatic. Much appreciated on mountain roads of Kefalonia. Same to Same fuel policy is confusing.

Satisfied

I was given a better car ,an Audi A3 Turbodiesel wich was great except for the slippery,vibrating (unbalanced) Pirelli tires. AVIS please don't put these tires on your cars!!

The staff had a good attitude. During the rental period, the car got stuck on a gravel road due to GPS navigation issues, and I called for assistance. The staff were very patient and quickly dispatched help to resolve the problem.

I asked the pick up/ return location Europcar staff if the car could be delivered to the place where I was staying and I was told that since I booked my car online I should speak with “the internet”. Poor customer service and bad approach.

They need to provide a better quality of car in Kefalonia as the roads are not really suitable for a Suzuki Swift. Before long this newish car will be a heap. Great service though and very kind and friendly staff at the desk especially Paula.

Always my No1 choice for booking car hire.

Stated Full to Full but was level to level and dodgy fuel gauge meant I spent 40€ too much!!

Staff at the pick up and drop off were all exceptionally friendly. They recommended places to visit and seemed genuinely interested in our holiday and in what they were doing. The details for the pick up could be clearer. We were advised to look for the desk inside the terminal whereas we needed to go to the building 200 metres up the road. A small point and the only way that their service could be improved

Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.

Affordable, easy to deal with. Used before and generally happy with service offered.

Pas de commentaire particulier. Conforme aux attentes

Really easy pickup. Staff picked us up and drove us up to the counter.

quick and good :-)

everythink OK

The car would be described as adequate for use. It was an older Nissan micra with a few body repairs evident and lacked performance due to an intermittent misfire However, it got us around the island for 10 days. For 78 pounds per day we perhaps expected a little more.

The site provided basic transport.

Was supposed to be met at airport - no one there Found their office; a converted porta kabin a few minutes walk away No one at the office , no one answering calls Sat and waited around 90 mins for someone to turn up He advised he was unaware of my booking and arrival - was extremely apologetic. He had one available car, thankfully, in the group that I had ordered. A bit of a battered Panda but it was fine for me as a lone traveller Had I been travelling with family and kids ; it would have been a major issue but thankfully I was not

Very decent platform, easy process All rewards etc more geared to American market by the looks of it

I had to make a creditcard deposit of 700 euro’s if there would be damage, ik had to get it Bach afterwards bij easyrentcars, but would cost me 150 euro administration costs (for europcars) dat could not be refounded. Luckey nothing happend....

The 70 € received for the fuel deposit was not returned.

I couldn’t find the pick up point at all. Even when we eventually did there was nothing to show we were at the right place. It was extremely confusing.

DO NOT RENT A CAR FROM THIS PLACE. I visited Kefalonia with my girlfriend and rented a car here for 2 days. We were offered 50 Euro insurance but declined because we had purchased external insurance. The car was inspected by a Europcar team member and scratches and marks were noted. The underside of the car was not inspected. We were EXTREMELY careful when driving around for 2 days. Upon arrival, the car was inspected and we were told that a there was a scratch on the UNDERSIDE of the car and 300 Euros was payable. I can guarantee you that not only did we not cause this scratch, but that the underside of the car was NOT inspected properly in the first instance. Please see the photo of the scratch I was charged 300 EUROS FOR (thank god our amazing external insurance covered this- RentalCover.com)

Terrible experience... It's been over six months since my trip ended, and I still haven't received my deposit back. I've sent countless emails and made phone calls, but the issue remains unresolved.

The car was a Nissan pulsar which I found to be a very good vehicle for Greece .