MILOS CAR RENTAL REVIEWS

Desastre total de coche. Lo cambié por otro que tampoco superó mis expectativas. Un mal coche puede aurrinar unas vacaciones. No se puede jugar con la seguridad del cliente bajo ningún concepto. Pensaba que una gran compañía no me daría problemas.

Counter staff was more than helpful, process was very fast and easy. Car was very old and very dirty and in not so good condition...

The car was ok. It was given to me with 1/10 of gas. Not knowing how much I would need I filled it up. Barely used 2/10 in 4days. It would have been good first to give the car with a full tank, second always give the customer an idea on consumption. Felt ripped off at the end

Ok. There should be an alert on condition of cars

There was confusion around the pick up date.

The car was old rusty and the air conditioning was not consistent in working. Remote not working. This is not a car that I would have rented for the money I paid. Was told drop off could happen at 7am on a Sunday morning as I had a ferry to catch at 8:10. Had to leave keys with a nearby shop attendant and leave car on the street. Later found out that they normally don't open until 930. Caused undue stress

Voiture en mauvais état (bruits, carrosserie très usée).

The staff and pick up and drop off were great. The quality of the vehicle was very poor

The car was not the VW Polo that we booked but apparently in the same class (Suzuki Swift). The staff were helpful and courteous. The car was in shocking condition. We had booked an automatic but they showed reluctance to give us one and kept suggesting a manual. We think it was because of the poor condition of the automatic vehicle. Brakes were poor and the body condition terrible. The car was in shocking condition and had not been repaired after several collisions. Bits were barely hanging in place on front and rear. The website showed a pickup at airport but there was no Europcar presence at the airport. They had to come from the Port, so we had to ring them and then wait. Better information is needed.

Deux véhicules récupérés dans cette agence Europcar de Milos (Grèce) ainsi que les deux contrats de location. - premier véhicule récupéré le 19/07 : une Hyundai i30 (pas de pare soleil, pneu avant gauche sous gonflé, pas d’autoradio, volant abîmé et coupant, plus de 125 000km au compteur, ports USB hors service, intérieur très poussiéreux.) - suite à mon mécontentement, un second véhicule m’a été fourni le soir même : une Ford focus avec près de 100 000km (état extérieur déplorable, phare arrière droit cassé, levier de vitesse dur et cassé, intérieur sale avec déchets, allume cigare hors service, autoradio et CD hors service, pire... feu avant gauche HS en pleine nuit sur une île). Je ne vous cache pas mon très fort mécontentement suite à cette location Europcar, moi qui pensait que prendre une marque référante à l’étranger serait gage de qualité (mal m’en a pris...). Je suis surtout en colère d’avoir du conduire par nuit noire avec un phare avant HS avec comme passagère ma femme enceinte de 4 mois... Je demande expressément le remboursement des 143,12€ réglés par avance (Somme en total déconnection avec le niveau de la qualité de service).

Helped changing the car since the location of the hotel demands a 4x4 car.

Good pricing

Counter stuff was very helpfull. They didn't make any problem with car extension.

Existe sous le nom de Enterprise

Probablement la pire voiture que je n'ai jamais louée. Vieux véhicule, bruits de carrosserie branlante, équipements endommagés. Je suis surpris qu'elle aie tenu l'ensemble du séjour.

Car was scratched up all around, interior lights did not work, some doors handles hardly worked... altogether the vehicle was in a poor condition. But it did drive..

When we picked up car had huge scrape down side. Was told not to worry it had already been noted. We then videoed the damage of the car before leaving airport. We go to return the car & lady tells us their is a huge scrape on the side of the car!! We showed her video she said ok... Unaccepetable. & we should have never been given a car with a huge scrape on it it need to be fixed before renting out.

The service was warm and friendly. They didn't push additional insurance on me. The car was easy to drive and very new. The deposit was refunded immediately upon return.