SANTORINI CAR RENTAL REVIEWS

Very satisfied

Very satisfied

This is the first time I've encountered being denied an early pickup. The elderly man at the front desk had a sulky face as if I were trying to cheat them. I've rented cars in many countries, and almost all companies allow a 4-hour early pickup. They are afraid that customers might take advantage of them. This company charges your deposit with a high exchange rate and returns it a few days later at a lower rate, causing you to lose some money due to the difference in rates. They are always finding ways to make money off you. This is the first time I've come across such practices after renting so many cars! Other companies would cancel the authorization, so the deposit would be refunded directly. Think you're done? Santorini is a scam. You add 10 euros of fuel, and you actually get 5 liters of air because it finishes filling in 2 seconds. The starting amount is 7 euros, and after driving only 90 kilometers, the fuel gauge doesn't move even after adding 20 euros of fuel. Locals seem to accept this way of scamming tourists! Avoid Santorini, it will make you miserable!

Pretty good

Very good

They'll remind you to take pictures when picking up the car. Even though they don't inspect very thoroughly when you return it, I think it's still wise to keep a video as a precaution!

The agent will remind you to take photos when picking up the car. Although they didn't check very carefully when the car was returned, I think it's better to be cautious and keep videos!

Excellent service, and the front desk staff was very helpful

I was informed on booking that someone will be waiting outside the arrival hall to assist me with the car. There was no one and I had to ask around. A staff from another company directed me on the direction to the car rental office, which was outside the terminal, about 500m away. Otherwise the car was good and I had no problems using it.

Very satisfied!

Offered insurance upsell

Very satisfied

The service was excellent, but the deposit refund was a bit slow.

It's okay

Very satisfied!

They charged me 350 euros for a scratch, total scam!

After exiting Santorini Airport, follow the path up to the second floor. They told me there was only one automatic car left, an old one. Because there are many steep roads in Santorini, I recommend renting a car.

I had to wait in line for an hour to pick up the car. They gave me a brand new car. When I tried to inspect it, they rushed me to sign, saying there were no issues since it was new. It turned out to be a trap! When I returned the car, the staff immediately inspected the area under the front license plate. I was curious why they were so focused there. As soon as I got out of the car, they claimed there was damage under the front. They asked if I knew about it. I was certain that there had been no accidents during my rental period. As for the small dent under the license plate, who knows if it was already there when I picked up the car! They rushed me to sign the paperwork at pickup, and now I realize it was intentional. They took me to the service desk, where an older woman rudely told me I needed to pay over 400 euros for that small dent. Charging that much for such a tiny dent is definitely a scam, taking advantage of my full insurance. Always choose a big rental company in the future. These small companies might be cheaper initially, but they can cause limitless trouble down the line.

Satisfied

Enthusiastic and attentive, knows how to connect with customers, professionally detailed process management, quick service, and good vehicle condition.