Great Service and Car but not Full to Full!

The car given was old with little power and quite small. Tire was going flat the whole time. Expected a newer car than this!

Slow and bad customer service. I came the day before my reservation when they were not busy asking them if there was some paperwork I could do in advance and they told me don’t worry don’t worry we’ll do everything tomorrow. Then I have arrived here today and they have asked me to send them by email the confirmation of the booking. They seemed to not even have my booking clear and I have been waiting now for more than half an hour because every single telephone call seem to take preference over myself being here in the office. Avoid this place if possible and rent some where else

When we picked up car had huge scrape down side. Was told not to worry it had already been noted. We then videoed the damage of the car before leaving airport. We go to return the car & lady tells us their is a huge scrape on the side of the car!! We showed her video she said ok... Unaccepetable. & we should have never been given a car with a huge scrape on it it need to be fixed before renting out.

There was confusion around the pick up date.

We were 'strongly' advised to take out extra insurance. It started out at 140 euros on top of our rental charge, however after haggling we got it down to 105 euros - providing we paid in cash!!! Beware and be prepared.