ALAMO CAR RENTAL REVIEWS IN AUSTRALIA

Well done

Smooth

The service was exemplary, the car excellent.

the car struggled on inclines as MG not a strong car! But did the job, so all good.

hoping to use the membership for more great deals!

Car was great, clean and spacious for 2 people.

There were extra fees at check in.

Everyone was so nice and professional

Only one staff member, long waiting time

Pick-up/drop-off method "In terminal" is misleading as the actual location is at car-rental section. Child seats should be properly installed instead of expecting client who is not familair to install them.

All good.

Great service with staff at Alamo, very easy to communicate when collecting & dropping vechile. Highly recommend this service and will be a returning customer.

Great service, updated me when coming close to collection.

The staff were arrogant when I picked up the car. Despite having no customers, three employees made me wait a long time, saying they needed to finish previous orders first. I rented a seven-seater MPV, but they initially tried to give me a five-seater MG at half the rental cost, falsely claiming there were no seven-seaters available. Only after I argued did they reluctantly give me another customer's seven-seater. Their behavior was disgraceful. They were extremely polite to European customers. It took me an hour to get the car, while a European customer who arrived later got his car in 10 minutes. The drop-off process was convenient.

Car condition was great and clean! The pick-up and drop-off process was super fast.

Car in as new condition, quick service and friendly staff member. Not pushy on extra insurance etc

Easy to use

Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy. The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic. Wish Alamo had a sign up. Wasted 30 mins of time

Great I will use them again.

指定していた車種(日本車)を借りることができたので、安心した。

Very satisfied

貸出、返却がスピーディーでした。 ただ、貸出カウンターが国内線内の案内がなく、国際線内を探しました。

特にありません。

The car exceeded my expectations.

Great car at a great price.

新しいきれいな車でした。カウンターは並ぶことなく手続きもスピーディーでした。

特に不満はありません。

Satisfied, had to wait a bit during pickup, for the return just parked in the designated spot and returned the keys at the counter.

The car rental company didn't have any extra formalities. Everything was normal, and the car handover went smoothly.

The rental staff not only arranged the car for us but also personally took us to the parking area to get the car. They gave a detailed explanation on how to use the vehicle. Excellent service.