“Excellent friendly service. Look forward to using this service again.”
About Apex:10.0/10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
The car rental company is small but very professional. They send high-resolution pictures of the car to your email, and the deposit is automatically refunded after returning the car.
Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy.
The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic.
Wish Alamo had a sign up. Wasted 30 mins of time
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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