They are competent and have lots of car, but the shuttle service and process times need a huge lot of work. More than 2 hours to be picked up (despite booking the shuttle as per their instructions) and to get the car is just beyond ridiculous.
The shuttle guys in both directions were great , they ran out of space so we had to wait for the next one but it was not long at all, it was a good system
the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.
“Could have been better. Sore about the Insurance part.”
About East Coast:10.0/10
Not too happy the Insurance coverage. Had to pay additional AUD$130 as the one bought from QEEQ was not comprehensive, according to East Coast. This was not highlighted in the QEES website during booking.
About QEEQ:10.0/10
The details of insurance coverage
as i had to pay more at desk.
The car was a bit of a up grade which was unexpected but good. Staff were courteous and help full. Still waiting on my deposit return but I am sure it will come as vehicle returned in same condition as picked up and tolls or traffic infringements
My vehicle was a much bigger and better car than I expected. Very comfortable and easy to drive. The only draw back was it didn’t have speed control. Very friendly helpful staff and smooth pick and drop off.
“Planning to give 1000 dollars because they could take money from my bank account in case of damage.”
About East Coast:7.0/10
They forced me to pay 1000 dollars as a bond. And I ve told them it is a change in terms and conditions and they told me pay insurance 150 more or 1000 dollars bond or we can't give you car after I came there.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Stephen Fuller
-
-
-
-
View more >-
-
-
-
View more >M.Nally
-
-
-
-
View more >M.Hardman
-
-
-
-
View more >LMS
-
-
-
-
View more >H.Grant
-
-
-
-
View more >Paul Taylor
-
-
-
-
View more >Laura Vásquez Vallej
-
-
-
-
View more >t.nguyen
-
-
-
-
View more >Paul
-
-
-
-
View more >A.Onn
-
-
-
-
View more >Robert
-
-
-
-
View more >A.Indoria
-
-
-
-
View more >G.Bryce
-
-
-
-
View more >-
-
-
-
View more >Darryl Bassett
-
-
-
-
View more >-
-
-
-
View more >m.qaemi
-
-
-
-
View more >-
-
-
-
View more >N.Halliwell
-
-
-
-
View more >Car Rental Brands Ranked AT Melbourne Airport, MEL
Know More about Melbourne Airport Car Rental
Pay for Car Rentals with Crypto