WASHINGTON CAR RENTAL REVIEWS

I’m happy by using qeeq

Service was average.

The rental car platform is very reliable, stay away from Budget.

Initially, they said there were no cars available, but eventually they resolved it.

Very convenient, exceeded expectations

Counter staff were very helpful and ver efficient.

Booking is very easy.

The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

The counter staff was great!

We had many troubles to leave the car beacause of the location. It was in the center of NYC, anyway the counter staff really helped us to leave the car in the correct location.

Highly satisfied

Used Thrifty before in NewZealand and always get good prompt service with the car as advertised. Check in and check out straightforward. No hard selling of additions, but offered if needed.

Very straightforward booking process, key requirements on car, insurance cover, terms of rental all very easy to follow.

Very satisfied

I reserved a compact car but was assigned a minivan whose control panel was so complicated and unintuitive that I actually felt it made driving far more dangerous. I requested a refund and strongly urged them to remove the car from their fleet.

Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.

I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!

I'd never used QEEQ but was really happy with the service. The price was much better than everywhere else and it even dropped after I booked it. Didn't have to use customer service or insurance, so can't comment on that, but I will be using them again for sure.

Poor service, they arbitrarily added insurance and forced us to agree.

The lady on reception was not clear

Very satisfied

Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.

Overall okay

Very satisfied

The car had a mechanical problem, and Avis was very accommodating