BALTIMORE AIRPORT CAR RENTAL REVIEWS

Terrible experience. The rental company didn't have any cars available, yet they still let people book online! Reserved a car but couldn't pick it up, and they didn't refund the money.

El vehículo tenía más de 50k millas, por ende para un auto deportivo descapotable es mucho. Las ventanillas traseras no cerraban bien al subir la capota y la suspensión estaba un poco maltratada por lo demás todo bien. Podían haberlo limpiado mejor por fuera…

Cuando llame con relación a un cambio en la hora de recogido. Logre resolver el problema primero yo que su agente…

Extremely satisfied

I've always trusted Dollar; their prices are affordable and the service is good. I'll prioritize them.

Previous experiences were fine, but this time in Baltimore, the attitude of a Black woman at the exit was extremely poor. Even with the rental agreement, she still demanded a passport, checked the keys, and after checking, she didn't open the barrier promptly, making us wait for several minutes. Budget should train this employee. Very dissatisfied!

The extra taxes and charges from budget have almost doubled the original price quoted on qeeq.com . We extended the booking by 1 day but even so, this is more than expected. It was a great car, so I'm happy to pay it, but it's disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location, and budgeted my trip differently.

The extra taxes and charges from budget have almost doubled the original price quoted here. Disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location.

The rental service staff at Baltimore Airport were very friendly. Instead of the Nissan Altima we initially booked, we were given a brand new 2014 Camry, which made us very happy. The return process was also very smooth with no issues. The entire driving experience was excellent.

When I rented the car, it included a GPS. At BWI airport, Alamo gave us a GPS, but it couldn't be set up. They told me there was no signal inside the parking lot, but there would be signal once I was outside and I should set it up then. After leaving the parking lot, I set it up and followed the GPS instructions, but after 5 minutes, the GPS stopped working. It was 2 AM and there were hardly any people on the road. I had to drive around aimlessly and finally ended up at the airport's departure entrance. I asked someone for directions and eventually found my way to the hotel. Several more attempts to use the GPS also failed. When returning the car, I reported the issue to Alamo, and their response was: 'That is ok because the GPS is a gift!'

Alamo were excellent

I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time

Was good

Extremely satisfied!

Small issue with upgrade sorted satisfactorily by Avis. Key fob didn't work.

Good value for money

The car was almost new and in good condition. Everything went smoothly.

The queue time is average, but the pickup process takes too long.

Very disappointing, clearly...

La recogida fue genial. La entrega fue rápida también pero tuve que esperar media hora para el autobus a la terminal. Al final me quejé y vino enseguida pero demasiado tiempo de espera

Perfecto

Car showed low tyre pressure warning at pickup. Only one agent at pickup and she had to spend a long time dealing with one difficult customer, so the process took longer than it should.

All worked fine

Terrible, there won't be a next time!